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what is BPO?
Why shouldyou want to join bpo?
- 8 Answers
- 19457 Views
- HP, Infosys, Sitel, Tech Mahindra, Wipro, I also Faced
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Answers were Sorted based on User's Feedback
Answer / ria khanna
bpo stands for business process outsourcing and bpo is a
business unit where we process a business requirement which
has been outsourced . processing here means offering
customer service ,collections, tele sales, technical support
etc.
| Is This Answer Correct ? | 28 Yes | 3 No |
Answer / mahesh
BPO is not any petrolium kind of thing
BPO is bussiness process out sourcing where one country we get in bussiness
with other country in form of customer care exaquative , like helping the people
on the phone calls solving the people problems with the company product
| Is This Answer Correct ? | 32 Yes | 8 No |
Answer / harie
A call centre or call center or BPO(see spelling
differences) is a centralized office used for the purpose of
receiving and transmitting a large volume of requests by
telephone. A call centre is operated by a company to
administer incoming product support or information inquiries
from consumers. Outgoing calls for telemarketing, clientele,
and debt collection are also made. In addition to a call
centre, collective handling of letters, faxes, and e-mails
at one location is known as a contact centre.
A call centre is often operated through an extensive open
workspace for call centre agents, with work stations that
include a computer for each agent, a telephone set/headset
connected to a telecom switch, and one or more supervisor
stations. It can be independently operated or networked with
additional centres, often linked to a corporate computer
network, including mainframes, microcomputers and LANs.
Increasingly, the voice and data pathways into the centre
are linked through a set of new technologies called computer
telephony integration (CTI).
Most major businesses use call centres to interact with
their customers. Examples include utility companies, mail
order catalogue firms, and customer support for computer
hardware and software. Some businesses even service internal
functions through call centres. Examples of this include
help desks and sales support.
| Is This Answer Correct ? | 12 Yes | 3 No |
Answer / hilarion
“BPO or Business Process Outsourcing is common among big
companies nowadays. Basically it’s about linking of two
companies in which the other company serves as the provider
and the other one is the client. One example is a call
center company that provides customer service to the
customers of their client.”
For example, Sayks is a call center that handles customer
care for Kodyak company. In other words, when the customers
dial the Kodyak Customer care phone number, the Sayks
employees are the ones handling the calls.
| Is This Answer Correct ? | 4 Yes | 1 No |
Answer / sri
Bussiness process outsourcing is the process of contracting
the responsibilities of a specific bussiness function for a
service provider of a third party.
| Is This Answer Correct ? | 5 Yes | 4 No |
Answer / suhani
bpo is nothing but solving the problems to other where there
are in another countries by phones
| Is This Answer Correct ? | 7 Yes | 12 No |
Answer / rubakanthan
bpo means barath petrolium of oil. nowdays there is so much
of demand to get petroles and diesel , not only that cost
is also high . if i joined the bpo i can get free petrol
for my bike trvelling and daily bata also thatwhy i want
to vjoin the bpo .
| Is This Answer Correct ? | 10 Yes | 83 No |
what is your strenght and what is your weakness
What position do you prefer on a team working on a project?
what are post in call center & BPO
1.Why do you want to work here? Why did you leave your last job? Can you explain this gap in your employment history? What have you been doing for the "X" months since you were last employed? Why have you had so many jobs in such a short period of time? What have you learned from your mistakes? Give me an example of a problem you faced on the job, and tell me how you solved it. What do you consider to be your greatest strengths and weaknesses? What are your long-range career objectives, and what steps have. What was your role in your department's most recent success?
I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?
what is the advantage of someone applying for a supervisor who came from being a qulaity analyst?
How many rounds of interview are taken in international call center?What are they?
3 Answers 247Customer, FirstSource, IBM,
college days, school days
what have you done since morning?
5 Answers American Express, HCL, Steria, Wipro,
Wat r all the questions asked in Call center interview ?
5 Answers BSNL, Optimus, Sparsh, Wipro,
what do dislike you?
tell me something about the movie u saw last.
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Call Centre AllOther (2477)
