what is BPO?
Why shouldyou want to join bpo?
Answer Posted / hilarion
“BPO or Business Process Outsourcing is common among big
companies nowadays. Basically it’s about linking of two
companies in which the other company serves as the provider
and the other one is the client. One example is a call
center company that provides customer service to the
customers of their client.”
For example, Sayks is a call center that handles customer
care for Kodyak company. In other words, when the customers
dial the Kodyak Customer care phone number, the Sayks
employees are the ones handling the calls.
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What you would like to wear traditional or western ?
What have you done to promote great customer service?
What will make you quit to work?
6. When a customer has a problem, shows a sincere interest in solving it
Do you like multi-tasking or you prefer to tackle one problem at a time?
Three reasons why you want to join just dial
How to know what will be the tech-support of a particular company?(eg: what would be the tech-support in genpact?)
I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
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