what is for call centre
what is voice and non voice and what is the eligiblity for
this job
- 15 Answers
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Answers were Sorted based on User's Feedback
Answer / bsrboyina
call centre is nothing but customer service provider.
voice based means to intract the customer with oor voice we
communicate explain various features of the product.
non voice we intract some customer through the internet if
we are given the quires through the mail in thei nonvoice
customer care executive typing accuracy was neccessary.
| Is This Answer Correct ? | 399 Yes | 33 No |
Answer / aman sodhi
call centre is a customer service provider. In voice we have
to deal with a customer and telling him about the latest
evolutions and about new products of the company through
voice and in non voice we do not have to deal with the
customer directly they are the internal operations of the
company providing administrative and support services
| Is This Answer Correct ? | 148 Yes | 25 No |
Answer / neha
call centre is a medium where customer problem is solved.or
we can say it is a center of information of a particular
subject. Here cutomer asked some questions to a particular
object and problem is solved to some extent and give
satisfaction to the customer.
Here voice means sound, means problem is solved by using
telephone , mobile etc. it means problem is solved without
directly contact, only with voice.
non-voice means transfer information by using e-
mails,corrier,sms etc.
| Is This Answer Correct ? | 82 Yes | 23 No |
Answer / amit bhardwaj
call center is a medium of intraction between customer and
the company.Here voice means sound,means that problem of
customer is solved through phone also company provide
information about their new product,policies and any
changes which company has made. this service is also called
as inbound or outbound process.
Here non voice means that all the customer queries are
solved through e-mail. this service also called as web
process.
| Is This Answer Correct ? | 44 Yes | 15 No |
Answer / call centre is nothing but cu
call centre is nothing but customer service provider.
voice based means to intract the customer with oor voice we
communicate explain various features of the product.
non voice we intract some customer through the internet if
we are given the quires through the mail in thei nonvoice
customer care executive typing accuracy was neccessary.
Thanks for Marking this Answer 1 Bsrboyina
Re: what is for call centre what is voice and non voice
and what is the eligiblity for this job
Answer
# 2 call centre is a customer service provider. In voice we
have
to deal with a customer and telling him about the latest
evolutions and about new products of the company through
voice and in non voice we do not have to deal with the
customer directly they are the internal operations of the
company providing administrative and support services
Thanks for Marking this Answer 0 Aman Sodhi
| Is This Answer Correct ? | 29 Yes | 6 No |
call centre is nothing but customer service provider.
voice based means to intract the customer with oor voice we
communicate explain various features of the product.
non voice we intract some customer through the internet if
we are given the quires through the mail in thei nonvoice
customer care executive typing accuracy was neccessary.
| Is This Answer Correct ? | 14 Yes | 5 No |
Answer / uche edward
A means a customer service, where customer call in (inbound)
for more information on product and services or to be
assisted with challenges or get answers to question on
product, or (outbound)call customer to educate or know
their take on already existing service or new product or
how they can be served better.
Voice means information would be communicated over the
phones or on contact.
Non-Voice encompasses every other process through which
information on product and services is passed other than
voice, eg e-mails, internet, sms, etc.
Eligibility for this job; Excellent communication,
interpersonal and good listening skills, good problem
skills, good product knowledge etc.
| Is This Answer Correct ? | 17 Yes | 10 No |
Answer / sruthi
call centre is nothing but customer service provider.
voice based means to intract the customer with oor voice we
communicate explain various features of the product.
non voice we intract some customer through the internet if
we are given the quires through the mail in thei nonvoice
customer care executive typing accuracy was neccessary.
Thanks for Marking this Answer 1 Bsrboyina
Re: what is for call centre what is voice and non voice
and what is the eligiblity for this job
Answer
# 2 call centre is a customer service provider. In voice we
have
to deal with a customer and telling him about the latest
evolutions and about new products of the company through
voice and in non voice we do not have to deal with the
customer directly they are the internal operations of the
company providing administrative and support services
| Is This Answer Correct ? | 9 Yes | 6 No |
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13 Answers Genpact, HCL, Hindustan Unilever Limited, Sunny Developers, Tech Mahindra, Wipro,
how would you relate your key competencies for the position you are applying for?
how did you celebrated ur last birthday?
37 Answers Amazon, Amex, Aon Hewitt, Cap Gemini, Concentrix, Convergys, CSD Bangladesh, DELL, EXL, Genpact, HCL, Mindlance, Tech Mahindra, Wipro,
i have done my gradution but ia m having backlogs so that i am sutiable for call centre jobs
when the turn around not met means whats happen and what is tat exxplain in one sentences
what types of question they asked in interview room please define all.
What is your reason for joining at this Organization? & Whenever your was asked, why did you reply in wrong?
3 Answers BPO, HP, Royal Bank Of Scotland,
what do You mean sale?
What would you like to learn from others?
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why you want to leave your company .and why cannot you clear the ijp (internal job posting)
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