Answer Posted / bsrboyina

call centre is nothing but customer service provider.
voice based means to intract the customer with oor voice we
communicate explain various features of the product.
non voice we intract some customer through the internet if
we are given the quires through the mail in thei nonvoice
customer care executive typing accuracy was neccessary.

what is daily routine of you/mother/father/sister/bro.

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What kind of a salary are you looking for?

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hey i have been a customer just for two mnths and i was on ur website i need to know about ur mobile offers?

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If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?

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Can you work independently?

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How do you deal with the question you don’t know the answer that customer asked?

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How would you teach an old lady to fix her dwindling internet connection?

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what kind of questions based on computer may be asked in an interview in BPO's?

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Three reasons why you want to join just dial

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Mention the types of call center and what is the difference between them?

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What was your biggest mistake?

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hello I"m ritu and i want a job in call centre I"m confused and nervous what happened in my first interview. whats the condition for this job.

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sir i applied for ass. sequirity officer from barc but i could not get any notice or call letter pl tell us

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Why doesn’t u go for technical one....as u r doing technical course from NIIT.

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7. Performs the services right first time

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