what is for call centre
what is voice and non voice and what is the eligiblity for
this job
- 15 Answers
- 110271 Views
- Accenture, Banana Outsourcing, BPO, Genpact, HCL, HSBC, IBM, Infosys, Sparsh, Sutherland, TCS, Wipro, I also Faced
- E-Mail Answers
Answer Posted / neha
call centre is a medium where customer problem is solved.or
we can say it is a center of information of a particular
subject. Here cutomer asked some questions to a particular
object and problem is solved to some extent and give
satisfaction to the customer.
Here voice means sound, means problem is solved by using
telephone , mobile etc. it means problem is solved without
directly contact, only with voice.
non-voice means transfer information by using e-
mails,corrier,sms etc.
| Is This Answer Correct ? | 82 Yes | 23 No |
Post New Answer View All Answers
what type of aptitude question they ask for interview?
What factors do you need to take care of while creating a customer newsletter?
Discuss your weaknesses and how do you plan to overcome it
please send me international call centres question and ans. on my mail id(1980faisal.faisal@gmail.com) Thanks
how did u celebrate your last birth day ?
Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.
is computer knowledge is must to work for bpos????????//
memorable call
What are your Strengths & What are your Weaknesses ?
Give example of situation where you were able to set priorities and abide by them ?
which one do u prefer idly vs pizza why ?
I want recent question papers. Now am preparing for BPO interview. please send the papers..
Are you comfortable working in night shifts? : bpo
How face the Bpo interview please tell me
favourite crowded market place
