why you wanted to become team leader in call centre?
Answers were Sorted based on User's Feedback
Answer / shimpu
In this area you get a lot of scope building a team,
leading them,managing, where you know your potential.you
will have of challenges to face compare to other industries
where you wont get much interaction with other team mates
unless or until you have something to discuss.
In call centre the biggest assest is that you are
receprocating with ur team.You will have different people
reporting to you which infact helping you to understand
their mentality and allows to tackle them indvidually.
| Is This Answer Correct ? | 59 Yes | 4 No |
Answer / sakshi
I have given a lot to the company which has helped me grow
to the position of an SME and i know the process inside
out. not only this, when given an opportunity, i would love
to pay back my company for showing the trust in me.
| Is This Answer Correct ? | 35 Yes | 5 No |
Answer / pravesh chauhan
After become sme I can use me skills and knowledge forum building a team.
And I can manage a team
I cannot take escalation give the feedback share all new update for my team members
| Is This Answer Correct ? | 0 Yes | 0 No |
What are the basic questions for freshers in bpo?
28 Answers Aegis, Airtel, BPO, Concentric Solutions, Concentrix, Dish TV, DishTV, Elin, HCL, Hope, IBM, InTarvo Technologies, Intelenet, IntelNet, IQ, Serco, Vertex, Wipro, WNS,
I am Nishkam, i am trying for DELL BPO, Is there anyone who had the expiriance with them.....pls let me know how to clear their interview session? how much phases they have?
describe a situation where you see something being done incorrectly and you corrected it
what is smart work and hard work,
39 Answers Cognizant, HCL, Motif, Wipro,
tell me about ur self
8 Answers Aegis, Airtel, Allsec Technologies, Axion, DELL, FirstSource, Google, IBM, NetAmbit, Serco, TCS, Zensar,
How do you deal with a difficult customer?
WHAT IS DHCP
How face the Bpo interview please tell me
0 Answers BPO, Cogent E Services, Sitel,
why you want to join a bpo
1 Answers HCL, Infosys, Paytm, WNS,
What are the parameters of quality ?
What are the differences between Smart work and hard work? what is Morning? what is a Team Leader? what is team managment? what is management? How would I motivate my team?
Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.
Call Centre AllOther (2477)