why you wanted to become team leader in call centre?
Answer Posted / pravesh chauhan
After become sme I can use me skills and knowledge forum building a team.
And I can manage a team
I cannot take escalation give the feedback share all new update for my team members
Is This Answer Correct ? | 0 Yes | 0 No |
Post New Answer View All Answers
How do you deal with the question you don’t know the answer that customer asked?
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
Tell me something about any ur tour?How u enjoy in that tour tell briefly?
Any idea relating marketing project for a b-school....
Describe the assessment room ? What did u heard or watched recently?
What steps will you take to deal with an unsatisfied customer?
How can you create new opportunities for customers proactive engagement?
General Topic
What was your reason for leaving?
Discuss the most stressful situation you came across in your previous job.
What challenges did you face stepping into a leadership role?
How do you ensure that your departments goals are in line with the overall company goals?
If you had power'what you would had to do with it?
minimum how many years of experience your company wants
Why you left your previous company or why you want top leave your current company.