Answer / moumita guha

1.eager to learn new things
2.doing work perfectly
3.commitment
4.responsible
5.problem solving ability
6.assertive in nature
7.handling critical situations

Answer / sandeep

1.eager to learn new things
2.doing work perfectly
3.commitment
4.responsible
5.problem solving ability
6.assertive in nature
7.handling critical situation
8.realibility

Answer / vidya bhushan

1.doing work perfectly
2.commitment
3.responsible
4.problem solving ability
5.assertive in nature
6.handling critical situation
7.accurate & complete resolution
8.proper tagging {documentation}
9.first time resolution

Give me an example scenario of a poor customer service and what would you do differently?

0 Answers   Cognizant,

---

Tell me about your dream job.

1 Answers  

---

What is the difference between kpo and bpo? : bpo

0 Answers  

---

what is BPO? Why shouldyou want to join bpo?

8 Answers   HP, Infosys, Sitel, Tech Mahindra, Wipro,

---

what is the diff b\w call center and BPO

7 Answers   Hathway, Sitel,

---

---

SPEAK ON MOBILES PHONES.wHAT ARE ITS ADV. AND DIS-ADV?

1 Answers   Infovision,

---

Why do you want to become a Team Leader or Why should we hire you for this position?

2 Answers   Convergys, WNS,

---

What a major obstacle you've had to over-come? (Please answer ASAP!)

2 Answers  

---

what is your opinion about call center

3 Answers   Wings Customer Care,

---

What would be your dearm job? Why?

2 Answers   Sutherland,

---

tell me about hsbc call centre

5 Answers   HSBC, IBM,

---

What do you consider as an important aspect of a successful call center?

0 Answers  

---