Answer / ketan

a call centre performs the part of a client's business that
handles a call.

BPO is responsible for performing a process or a part of
process.

Answer / prachi

Call Center:- is the place where calls are recived for the
specific firm there is no out sourcing of calls.

BPO:- In BPO there is out sourcing of calls mens to says
calls of different firms for there clients.

Tell us something about yourself, discuss 5 characteristics

1 Answers   HSBC,

---

do you prefer to work independently or as a part of team?

3 Answers  

---

tell me abot your self

19 Answers   Bank Exams, HP, Hutch, IBM, Infosys, One Global Contact Center, Satyam, Sitel, Sutherland, TelePerformance,

---

Explain how to tackle the customer language barrier that exists in between?

1 Answers  

---

how can you handle an unexpected situation?

10 Answers   Reliance, TeleTech,

---

Who is your Favorite Actor and why?

7 Answers   IBM,

---

what due you know about BPO.

5 Answers   Genpact, IBM,

---

What is ping?

18 Answers   CICO, e4e, HCL, Sutherland,

---

what the daily rutien of sunday

1 Answers   Satyam,

---

why did you want to join the call center? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? why u want to join bpo? What are your biggest weaknesses?

0 Answers   RTA, Wipro,

---

Define Customer Service & Why is Customer Service important ?

1 Answers   IntelNet,

---

age limit for a customer service associate

1 Answers   FirstSource,

---