why did you want to join the call center?
What is your greatest strength?
where do you see yourself from (Ten or fifteen)years from now?
why u want to join bpo?
What are your biggest weaknesses?
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How is AHT Calculated
HOW TO IMPROVE THE ICF AND FCR SCORE OF AGENTS IN URGENT BASIC IN BPO SECTOR
What is negative in you..?
I see myself as a passionate, professional and dedicated employee, and prospects like high-pressure deadlines,
what do yoy mean by call centre, how many types of call centre,
5 Answers Call Centre, SofTech, Sparsh,
What Motivates you for this job ?
2 Answers IBM, Southeast Eminence,
I was asked what do I prefer, inbound or outbound? What is better, to choose between the two or to say, any of which? Why?
in cognizant i have selected for first three rounds and final round is ops round in that round interviewer is asking for introduction and family background and hobbies and make him to convince
starting with your last job, would you tell me about some of your achievements that was recognized by your superiors?
college days, school days
Tell me about your self..
58 Answers Accenture, Ameron, HP, IBM, Infosys, Oasis, Ocwen, Sree, Sutherland, TCS, TransWorks, Wipro,
what is the key aspect that helps improve customer service?