Interested to Buy Any Domain ? << Click Here >> for more details...
Answer Posted / themanjuu
the Call Centre is part of an alternative tutoring model
for some AU courses. In these courses a student is not
restricted to tutor availability, but can speak to a
learning facilitator or leave a message 24 hours a day.
Academics will return calls to the Centre within 48 hours
to answer specific course content questions. The Call
Centre also supports ViTAL (see ViTAL).
www.athabascau.ca/misc/glossary.html
A telephone based service operation being used for direct
banking and insurance, ticket sales and customer service
operations.
www.kcom.com/eastyorkshire/pricemanual/Glossary.htm
http://callcentre.education.ed.ac.uk/
www.ssc.mhie.ac.uk/pubs/cpvi/gloss.html
An organisation whose major role is to handle phone calls
(mainly from business customers) on behalf of one or
(usually) several other large companies. They commonly use
computer networks to give them access to that firm's
databases, and to keep records of all calls they handle.
www.techwriter.co.nz/nerd-ad.html
call center: a center equipped to handle a large volume of
telephone calls (especially for taking orders or serving
customers)
wordnet.princeton.edu/perl/webwn
A call centre (Commonwealth English) or call center (AmE)
is a centralised office of a company that answers incoming
telephone calls from customers or that makes outgoing
telephone calls to customers (telemarketing). Such an
office may also respond to letters, faxes, e-mails and
similar written correspondence. However the term contact
centre (Commonwealth English) or contact center (AmE) is
often applied when such multiple functions are blended in
one office.
| Is This Answer Correct ? | 4 Yes | 1 No |
Post New Answer View All Answers
I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
Will you be comfortable handling customers on the phone? : bpo
What do you like about being employed in a call center?
How to deal with abusive/slang using customer?
How to deal with unreasonable customer demands?
please send me international call centres question and ans. on my mail id(1980faisal.faisal@gmail.com) Thanks
What have you done to promote great customer service?
I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....
If your boss was present here, what do you think he would say about you?
Describe how you ensure that your sales targets are exceeded each month?
What is Smart Work and Hard Work ?
cau u pls give all the question and answer for sitel india company?
give me some examples of where you have had a non satisfied customer and how did you handle it
if customer's credit has misused Rs.30000. Write a email to customer.
What are your strengths and weaknesses? Give an example of this behaviour
