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You are preparing a diagram that plots two variables, the dependent variable and the independent variable, to see the relationship between the two elements. What kind of diagram are you using?
A. Cause-and-effect diagram
B. Control chart
C. Flowchart
D. Scatter diagram
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why is ITIL certification required? what is the use of ITIL foundation certification?
You work for a company that writes hilling software programs for the communication industry. You've just been assigned a new project. The customer is located in a distant country that limits the number of foreigners allowed into the country. You identify this risk in your risk management plan. The critical point during the project is installation and setup. You might do which of the following given these circumstances? A. Use a design of experiments technique to develop a contingency plan. B. Develop a cause-and-effect diagram that identifies the contract type you should use for a project like this. C. Use sensitivity analysis to assist you in developing the appropriate risk response for this situation. D. Develop a contingency plan for installation.
You are a project manager for Dakota Software Consulting Services. You're working with a major retailer that offers their products through mail-order catalogs. They're interested in knowing customer characteristics, the amounts of first-time orders, and similar information. The stakeholders have accepted the project scope. Work has begun on the project, and you're confirming some of the initial work results with the stakeholders. You've asked for acceptance of the work results. Which process are you in? A. Quality Assurance B. Quality Control C. Scope Verification D. Performance Reporting
How do you set goals for your team? And how do you track these goals?
Project managers spend what percentage of their prime communicating? A. 90 B. 85 C. 75 D. 50
All of the following arc tools and techniques of the Project Plan execution process except： A. Project management information system B. Work authorization system C. Organizational policies D. General management skills
You are working on a project and are in the Quality Planning process. You know that if the customer requirements are not satisfied while the product is still in the control of the organization, it may result in corrective action, rework, scrapping, and downtime. Which of the following is true regarding the cost of quality? A. Cost of quality is an output of this process, and this is an internal failure cost. B. Cost of quality is a tool and technique of this process, and this is a prevention cost. C. Cost of quality is an output of this process, and this is a prevention cost. D. Cost of quality is a tool and technique of this process, and this is an internal failure cost.
Which of the following is true regarding IRR? A. IRR assumes reinvestment at the cost of capital. B. IRR is the discount rate when NPV is greater than zero. C. IRR is a constrained optimization method. D. IRR is the discount rate when NPV is equal to zero. ?
All of the following are benefits of meeting quality requirements except: A. An increase in stakeholder satisfaction B. Less rework C. Low turnover D. Higher productivity
You are a project manager for Pizza Direct, which is a retail pizza delivery store. Your company is competing with another retail score for the option of opening two new stores in a foreign country. You know, but have not yet informed your company, that you are going to go to work for the competitor, which happens to be bidding for this same opportunity. What is the most appropriate response? A. You decline to participate in the initial meetings with the foreign business partners due to conflict of interest. B. You've not yet received an official offer from the competing company for your new job opportunity, so you choose to participate in the initial meetings with the foreign business partners. C. You decide to participate in the initial meetings with the foreign business partners because any information you gain now will help you when you make the move to the new company. D. You inform the foreign business partners that you're going to be working with a new company and that you know the deal they'll receive from the competing company is better than the one this company is proposing.
During which project management process are risk and stakeholder's ability to influence project outcomes the highest at the beginning of the process? A. Planning B. Executing C. Initiation D. Controlling
Which organization has set the de facto standards for project management techniques? A. PMBOK B. PMO C. PMI D. PMA
Design Patterns 
