why do u want to join a call centre?

9 Answers   Sutherland,

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Tell me something about yourself?

35 Answers   Accounting, Fullerton, Google, Human Resources, IBM, Infosys, Logistics, ONGC,

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Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)

0 Answers   Cognizant,

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Do u consider yourself as a successful person? And why?

14 Answers   Convergys, Genpact, Kochar Group,

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What are your strong points?

5 Answers   Dhampur Sugar Mills,

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Are you willing to relocate/travel?

0 Answers   HSBC,

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As per the QA parameters, what is the feature of a good call?

2 Answers   Aegis, Ageis Technologies, IBM,

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what can you contribute in this company

27 Answers   BPO, Genpact, Omega,

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how was your yesr=ter day

9 Answers   Genpact, HCL,

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why do u wnt to join Wipro only

40 Answers   Aircel, HSBC, WBPO, Wipro,

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Speak on a memorable moment in your life for 5 mnts?

49 Answers   247Customer, Aegis, Convergys, GE Capital, Genpact, Google, HGS, IBM, Idea, IELTS, Infosys, SerWizSol, Sutherland, TelePerformance, UnitedHealth Group, Vertex,

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Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.

0 Answers  

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