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For implementing a crm solution to your business what things need to take care of?

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More Call Centre AllOther Interview Questions


5 Answers   Genpact, IBM, Paks Associates, Tech Mahindra,

when i gone for the interview he asked me what is call centre and i said its a booming industry and he asked at what rate is it booming

1 Answers   SoftTell, Sutherland,

what do you know about bpo what is customer support describe be about your self assume suddenly if you have got 1 lakh rupees, how do you spent that money you cant donate it, you should buy anything cant invest, should not go for party with friends

1 Answers   Ageis Technologies,

how did you spend your free time

16 Answers   ABC, Barclays, DELL, IBM,

Tell me about a time when you had to deal with a difficult person at work

2 Answers   WNS,

Which of the following device is designed for an AGP slot? a. HDD b. Serial Port c. Video card d. External Storage Device What has occurred when HDD fails, making a grinding noise? a. controller failure b. the read/ write head is in contact with the platter c. hard drive is in power save d. hard drive is in labor which type of connector is used by analog modems? a. AUI b. BNC c. RJ-11 d. RJ-45 From which control panel option in Windows 95 can u create a startup disk? a. system b. admin c. add/remove programs d. network our customer has bought a second hard disk and added it an existing computer. The first hard disk is having one primary partition and extended partition. The extended partition is divided into two logical drivers D and E. when you install the second hard drive and format it, what would be the drive letter assigned to the first logical drive on the extended partition of hard disk? Assume that the second hard disk has one primary partition and only one logical drive on the extended partition. a. “D” b. “E” c. “F” d. “F” Which port can the keyboard be connected to? a. parallel port b. VGA port c. PS\2 d. IEEE 1394 You get a CMOS checksum error upon boot. What is the most likely cause? a. power supply failure b. BIOS need to be updated c. CMOS battery is nearing end of life d. HDD types are incorrectly defined You rare reported that the monitor at a client’s place is having a problem. You are about to remove the CPU tower to trouble shoot the issue. What do you do just before opening the CPU tower? a. wear wrist strap to prevent ESD damage to the monitor b. Make sure that the power is switched off and the power cord is plugged out. c. Make sure that the ESD is grounded properly d. Connect the monitor as well as the wrist strap to the ground. Which of the following files is NOT required for DOS to boot? a. COMMAND.COM b. MSDOS.SYS c. IO.SYS d. AUTOEXEC.BAT

6 Answers   Microland, Sutherland,

Why did you leave your last job?

6 Answers   Genpact, IBM, Under Armour, Wipro,

For which process u are coming... I'm bpo like convergys

0 Answers   Convergys,

how did you spent your yesterday since morning to evening

1 Answers   IBM, Mphasis,

Can you speak upon Friendship, telephon, newspaper, cricket.

2 Answers  


11 Answers   HSBC, Sitel,

how do you work in a team situation?

2 Answers   Ambergris,