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What is difference between call centre and outsourcing

Answer Posted / parshu

bpo means bussiness process outsourcing and call centre
is a subset of bpo/ are the voice based bpo

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Please Help Members By Posting Answers For Below Questions

why you want 2 join bpo ,after completing hotel managment?

3211


What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)

2434


If our call center is involved in activities that bend many laws, would you work with us?

1282


Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge

1563


abdul, you have technical background but why do you want to come in BPO & for non- technical process?

2952


Discribe Banglore?

2633


why you feel you would be suitable for Inbound customer service consultant role in a bank ?

3143


wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?

2882


What do you consider as an important aspect of a successful call center?

1342


How can we control attrition and reduce shrinkage

2426


How do make one system dedicated to one user. How do to restrict the user login to the system.

2468


hi... this is murali... i've attended for brigade interview for the first time...and got rejected in final technical hr round... can u sujjest me some questions on Windows XP Operating System, Ports and their pins, USB's, Basic Troubleshooting ... i have to attend again on 13th nov....

2642


Rate yourself from 1-10 what would you give and why? If you had won 1 billion dollars at the lottery or at the casino,where would you like to spend the rest of it except for volunteer works or in charities?

2027


for some training is a neccesity and for others it's a luxury comment about the above statement

2510


What makes you stay here for longer years?

2163