Answer / venkatesh k

There is direct funtionality in 11i. Using below woraround
(steps), we can refund.

olution Description
--------------------
The customer's refund must be processed through Accounts
Payable.


Explanation
-----------
The following documents the steps required to clear the
credit entry from
Accounts Receivable and to process a refund through
Accounts Payable.

REC and REV are account classes in the A/R data structure
and do not
necessarily correspond to the General Ledger account type.


1. You must create a credit memo for the returned goods, in
Accounts
Receivable, using the same Revenue and Receivable
accounts
referenced on the original invoice.

c. REC (A) 10 credit
REV (B) 10 debit

2. Create a debit memo to offset the credit memo

d. REC (A) 10 debit
REV (B) 10 credit

3. Then access Oracle Accounts Payable

4. Create an A/P check and reference the following
accounts:

e. Refunds Due Cust (B) 10 debit
Cash (C) 10 credit


The following are the G/L Distributions for this
example.
Note that all accounts are offset.


A B C
----------------- -------------- -----------
----
a. 10 ! b. 10 c. 10 ! a. 10 b.10 !
e.10
d. 10 ! c. 10 e. 10 ! d. 10


in R12, there was direct functinality avilable through non
credit card refund functiionality.

Answer / venkatesh k

Just to correct the above answer. there is no direct
functinality in 11i. those steps are only work around.

What is retained earning?

2 Answers   Arihant,

---

Hello sirs, Can any body could Explain how to raise invoice through Electronic method and later i want to mak payment through cheque method. What set up I Need to do for that. I Faced this question in the interview

2 Answers  

---

What is dynamic insertion ? How to turn off the dynamic insertion ?

8 Answers   Oracle,

---

What kind of budgets have you worked on?

0 Answers  

---

For what kind of necessary information we Interact with Vendors with regard to AP

1 Answers   Genpact, Wipro,

---

How to set different interest rates for different suppliers ?

3 Answers   IBM,

---

Difference b/w Item Expense a/c, Material A/c & Expense A/c@Inventory org level?

1 Answers   Infosys,

---

types of valuesets

1 Answers  

---

What is the consolidation ?

11 Answers   Cap Gemini, HCL,

---

How can i increase the number of invoices at the time of payment. Actualty in my setup it will not take more than 300 invoices. plz suggest.

2 Answers  

---

What is the use of mo: security profile, while configure multiorg?

0 Answers  

---

what is invoice variance in ap

1 Answers   iGate, TCS,

---