HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance
2280Looking for Domestic BPO / Call Centre at Kolkata??? (For Freshers) Need not to pay a single peny, just follow the ans.
2 6182Post New Call Centre AllOther Questions
What is off-shore outsourcing?
Why did you leave your previous job and tell me about it?
6. When a customer has a problem, shows a sincere interest in solving it
1.favorite teacher? 2.memorable event 3:school life Guys please give space for each answer for one particulare question and please mention numbers for which question your are giving he answer...please dont mixup
Why do you want to join Virtual Command Centre (Work Force Management)
how does your home town differs from hyderabad speak it for three minutes
do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview
Whatb is Bpo? What is Call centre? What is Telemarketing?
I want recent question papers. Now am preparing for BPO interview. please send the papers..
WHAT IS THE ROLEOF AN ADMIN. MANAGER ? AND WHAT IS THE BASIC JOB discriptions ?
why you want this job (specially when you go for first interview and changing the industries)
What is voice process
I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
What steps will you take to deal with an unsatisfied customer?
How can you relate call centers to bpo?