Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

what interests do you have outside work?

Spanco,

4 13136

what would your ideal job be?

HCL,

3 13296

Can you give an example of a time when you experienced good customer service and explain why it was good ? Tell me about a time when you gave effective customer service?

4970

Explain the line "All that glitters is not gold"

IBM, ICICI, John Deere, TATA, Wipro,

61 123875

why do u want to join a call centre?

247Customer, HSBC, Nipuna, Sutherland,

40 92214

why do you want to join a call centre being a computer science graduate?

DELL, Htmt, Spectramind, Tata DoCoMo, Wipro,

11 29521

have you attended any other interviews?

Aircel,

2 11175

After completing your graduation u were not working for a year. What were u doing during that period?

iEnergizer,

5 16752

You dont have any experience in call center field? why should i hire u?

11 28387

I'm a team lead at a call center and there are two other team leads who share the same floor. where do u stand as a team lead when compared to other two?

1 5296

What you lacks as a professional.

BA Continnum Solutions,

4 9818

What qualities do you have as a professional.

BA Continnum Solutions,

6 15275

What do you find good in your present company.

Aegis, BA Continnum Solutions, Wipro,

4 14258

what is the definition of shadow & what give a lesson to us

4 9349

what is the definition of teacher & tell 5 qualities

ANG, Ccaps, College School Exams Tests, ICI, ICICI, Wipro,

92 279424

Un-Answered Questions { Call Centre }

how to convince customer to buy your product on phone

2758

How do adopt to change?

1920

Tell me something about any ur tour?How u enjoy in that tour tell briefly?

2813

i am 10 pass with cbse board can i get a job in call center

5773

How do you handle an irate customer?

1932

What is voice process

2898

what are the job responsibilitits of a quality analyst in a call center? or what are the job roles of a quality analist in a call center?

2346

what is good intro,job profle,why you change your perious job,

2514

What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?

1772

hey i have been a customer just for two mnths and i was on ur website i need to know about ur mobile offers?

2394

How can you create new opportunities for customers proactive engagement?

1231

What are the important things you need to take care of implementing a crm solution to your business?

1175

How would you sell a used toothbrush? A broken pen? A bitten apple?

9754

How to deal with the customer having a language barrier?

1329

Why would you be absent at work, except for natural calamities?

1840

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