Call Centre Interview Questions
Questions Answers Views Company eMail

What are your Strengths & What are your Weaknesses ?

IntelNet, Wipro,

1465

What are the steps you follow when you appraise an advisor ?

IntelNet,

1462

Do you have exposure to Quartile management ?

IntelNet,

1654

Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

IntelNet,

1987

How is AHT calculated & How will you reduce AHT

IntelNet,

1303

tell about tirupathi

Genpact,

1579

What are the responsibilities of administrative officer in some educational institutions

1468

why do have 2 months gap in employment?

DHL,

1 2738

explain 3 years gap in your employ history?

1865

memorable call

Convergys,

2366

Tell me about your memorable day or your favourite movie

Genpact,

700

For which process u are coming... I'm bpo like convergys

Convergys,

1483

About Cyber Crime

1486

Suppose you are alone on one island then what you do first three things?

Quattro,

1 2101

Hi guys im sukanya i completed my Bsc computers searchng fr a job. Plz help me

1462


Un-Answered Questions { Call Centre }

How to build a good rapport?

1471


How did you manage to attend this interview during your working hours?

2788


Tell me something about chennai for 2 mins.

3127


all general question related bpo and self

2129


why you leave teaching? and why you want to join BPO?

2106






Explain about bpo & how it works? : bpo

797


can any 1 say how much % is eligible for wipro bpo?

2950


Why would you be absent at work, except for natural calamities?

1418


What according to you,is the most important requisite of a call centre executive?

1872


What is your toughest or most challenging experience in life and how did you handle it?

1467


I would like to know the age limit for appearing interview in Sutherland.

1722


What do you consider as your greatest weakness and strength?

1713


How would you handle negative feedback from angry clients?

728


Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)

1577


HOW TO CONVINCE CUSTOMER IN INSURANCE BPO JOB?

4392