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Call Centre AllOther (2477)
How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?
1762What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
1835What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?
2072
Where did you travelled last time
Name the factors you need to take into consideration before conducting a survey for customer service satisfaction
how are you qualified for this job?
Explain how to deal with a customer who denies paying for the product?
If our call center is involved in activities that bend many laws, would you work with us?
If you have a superpower what would like to do for one day at work and why?
What will be the Salary of a fresher in Dell company for non-voice process?
list three of your most important accomlishment
How did you manage to attend this interview during your working hours?
Im a B.Tech fresher, I have very less marks, Im applying for Tech Support job in call center, how to convince interviewer that I will stick to the job, and not leave the company if i get a SW job?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.
How to tackle the customer language barrier that exists in between?
if a costumer is used to buy Rs 15/kg he comes to you in your shop and you are selling 30/kg then how you will satisfy the costumer as well as management?
What are your strengths and weaknesses? Give an example of this behaviour
