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Call Centre Interview Questions
Questions Answers Views Company eMail

How do you ensure that your departments goals are in line with the overall company goals?

2124

Describe a situation in which you inspired trust and respect in your team.

2285

What's confidence and overconfidence?

Cognizant, TCS, Wipro,

1 3839

What are the Roles and responsibilities of senior Team leader

2 4474

What is called Team

2207

What is the difference between KRA & KPI

2647

Why we promoted you as senior Team leader

Aegis,

2228

What's the difference between efficiency and productivity?

Cognizant,

2199

If you were given a chance to talk to the president what would you like to ask and why?

Cognizant,

2459

what is the age limit for international bpo and aligibility

Cogent E Services,

1 3895

How would you sell ice cream to Eskimos?

Cognizant,

2141

How do you prioritize the most important things over the least one?

Cognizant,

2046

How do you manage your time? Give me a reason of being late?

Cognizant,

2130

How to build a good rapport?

Cognizant,

2050

Why would you be absent at work, except for natural calamities?

Cognizant,

1954


Un-Answered Questions { Call Centre }

Why do you think you will do well in this job? : bpo

1208


What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?

1884


What is called Team

2207


Hello everyone, please help me with the best answer.Actually I have 1 year gap now and during interview I was asked "why do you not want to join your previous organizatio now? Or why did you not try for the job in your previous organizaton?

2629


Im a B.Tech fresher, I have very less marks, Im applying for Tech Support job in call center, how to convince interviewer that I will stick to the job, and not leave the company if i get a SW job?

3670


Discuss your weaknesses and how do you plan to overcome it

2879


Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.

2007


hey.. what do you know about HSBC??

5137


Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.

2479


10. Employees tell you exactly when services will be performed

2629


What is the difference between the shore and off-shore outsourcing? : bpo

1292


It was suggested from an aol. advisor that my code of entrace to the aol email and other be changed to something else. I thought that I could have my own Code? What is going on?

2394


If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?

2306


Speak about "The impact of coffee in our daily life"

5141


Are you willing to work for long hours, if the project demands that from you?

2563