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Call Centre AllOther (2477)
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
2219Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?
2425Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
2177Describe how you have brought about business change through use of technology and process re-engineering, describing what particular techniques you have employed, e.g. 6 sigma, lean management, etc.
1 2539Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?
2831Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
2301Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
1960
I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....
what is the key aspect that helps improve customer service?
i am 10 pass with cbse board can i get a job in call center
Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?
what is the address of allahabad bank durg ?
Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take
will you accept position for the time being
Did you learn anything new recently which can be helpful to bpo’s? : bpo
what is difference between marketing and kpo
How to deal with customers who deny paying for service/product?
How can you relate call centers to bpo?
what is unforgattable day
topic was , tell me something about 'CHILDLABOUR'?
why you are opting BPO jobs if you having a degree of MSc?
If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?
