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Call Centre AllOther (2477)
Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?
1999Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
2118If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?
2309What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
2382What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
2404I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
2199
Can you use different software’s easily? : bpo
How do you handle an irate customer?
what is the call center
Why do you want to be a trainer?
How can you turn down a request from a valued client?
How can you build customer loyalty?
Will you be happy to work in night shifts or over the weekends?
what is good intro,job profle,why you change your perious job,
For implementing a crm solution to your business what things need to take care of?
1.Please tell me a little about your country. 2.How long have you been in the U.S.? 3.What do you remember about your education when you first started school? 4.Can you please tell me about the curriculum (classes) that you were required to take in high school? 5.How many students were in a typical class in your high school? 6.What were the classes like….was it mostly controlled by the teacher or did students work in groups and interact with one another as well as the teacher? 7.Are there differences between your school experience in your home country and the way classes are taught here? If the answer is ‘yes’, please describe the differences. 8.Do you think that high school was difficult and challenging or was it quite easy for you? 9.Did you enjoy high school? Why or why not? 10.Do you have anything else you’d like to tell me?
What are the key aspects that can help to improve your customer service?
Name the factors you need to take into consideration before conducting a survey for customer service satisfaction
Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?
What are the job activities you have to maintain in bpo? : bpo
i have experience in international call centres for 1 year and i am looking out for a job in an international call centre in siliguri before the 15-09-2011 can any1 help .....do contact me on my cell no...7890628134.....thankzzz
