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Call Centre AllOther (2477)
Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?
1970Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
2071If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?
2271What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
2342What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
2365I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!
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Tell us something about yourself, discuss 5 characteristics
what are some aspects of your present or most recent position that you like?
n rounds will be there in IBM voice based non-tech support?
what is stub zones and what thair work
Give me full details of about yourself
What would you do if your team ceased to perform? Them.
What is the difference between a bpo and a call center?
Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.
tel me sumdin abt indian culture?
minimum how many years of experience your company wants
why you feel you would be suitable for Inbound customer service consultant role in a bank ?
What is the difference between kpo and bpo? : bpo
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
What is the procedure of Recruting done by BPO and what is the basic salary paid to the fresher ?
Have you ever committed a mistake at work?
