Answer / dimple

The quality of customer service are how to communicate with the customer.
Good listener resolved the customer problem give the best solution.

how did you spend ur last day?

28 Answers   Amazon, Concentrix, DELL, EXL, Genpact, HCL, IBM, Intelenet, Tata Communications, Vodafone, Wipro,

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What is your greatest strength?

26 Answers   Accounting, BPO, HDFC, HP,

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I am a production engineer(fresher).But i want to join a call center as a customer support executive or a recruiter.the question is "Being a production engineer why Should i join a call center"? Please answer the related Possible questions also....

2 Answers   Aircel, DELL, IBM, Idea, Just Dial, Reliance,

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Why would you be absent at work, except for natural calamities?

1 Answers   Cognizant,

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You have a team member who is an under-performer. How will you address the situation?

3 Answers   MetLife,

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1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.

1 Answers   HP,

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what is the importance of job in the life of person? if he hasa to select one from family or job what he will choose?

8 Answers   Airtel, Infotech,

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what yu did yesterday?

16 Answers   Genpact, HCL, IndiGo, Just Dial, TelePerformance, TP,

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what is the full form of STD ISD PCO

5 Answers  

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Tell me about your mother’s /father’s daily routine.

11 Answers   Call Centre, Concentric Solutions, Concentrix, conventrix, Greet Technologies, HCL, Mphasis, Wipro, WNS,

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Why do you want to earn money?

16 Answers   DELL,

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why do you choose this company?

17 Answers   Excel, Genpact, Hotel Jobs, Inbowlabs, Indian Airlines, Marketing Sales, People Support, Via Marine Corporation,

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