Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

1.Why do you want to work in Knoah Solutions? 2.Why Knoah? 3.Are you over qualified for this position? 4.And other interview questions in this company.

Knoah, Konoha, Prakruthi, Vertex,

7 40631

How long should a call agent hold their customer online for.

Aegis,

10 16814

why you want to leave the current job

HCL,

3 7140

why you want to join non voice (backend) process whereas u have lots of exeperince in voice process

Accenture, Amazon, Arvato, Flipkart, IBM, Quatrro,

19 144453

does voice based tech support is similar to bpo plz tell me frankly awaitingly............

1 6134

Please tell me how many rounds will be there for apollo health streat IT? It is mentioned that they will ask about sql so tell me what type of questions they will ask?

Apollo,

2408

how to give your interoduction ,what are the necessayr thing which about we talk .

Etisalat,

3040

speak about mumbai for 5 min

Tech Mahindra, Wipro,

3897

if the crow is black then wat ill b the grass colour

2 6652

tell me when u was in school ur mother daily routine? if anyone know the answer plz send me the answer.

HCL, IBM,

2 8181

where u want to see urself in 5 years? what motivated u to do a job in our firm? why we reqruit u in our firm?

Jet Airways, TPM,

1 11514

WHAT YOU HAVE DONE SINCE MORNING/

Abacus, IBM, Sitel,

2 45963

What Motivates you for this job ?

IBM, Southeast Eminence,

2 11829

i'm a BE graduate wit specialization CSE.i've few months of exp as trainer n few months as HR IT Recruiter.i'd been for BPO interview n the question asked to me was y do u want to get into BPO(voice process)?? so could anyone help out how t reply to this..

Wipro,

2 5893

what is most memorable moment?

ABC, TATA, UHG, Wipro,

1 4390

Un-Answered Questions { Call Centre }

How good are you with computer skills? : bpo

1262

Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)

2112

Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?

2181

why do u want to switch

2558

for some training is a neccesity and for others it's a luxury comment about the above statement

2474

HOW TO CONVINCE CUSTOMER IN INSURANCE BPO JOB?

4927

what techniques and tools do you use to be organized?

2431

How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?

1762

How Did you spent you're last Night?

1326

How would you manage your accommodation?

4668

please describe your daily routine of your mom

2178

i am graduate in chemistry . i want to do mba but i don't know in which specialisation is better for me . can you plz advice me

2498

describe a person

2533

Why did you leave your previous job and tell me about it?

2296

Name the factors you need to take into consideration before conducting a survey for customer service satisfaction

1390

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