Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

you have done graduation in fashion designing.why didnt you do msc in this feild?

1 4431

What was the best call you have taken in your previous call centre please tell me what happened between the customer and you

GE,

1 5183

wat do u knw abt

IBM, RR Infosolution,

1 5941

Why is it that SMS/MO recieves a sent and delivered acknowledgement but MT is not recieving the message?

2503

what do u mean by bpo

2 7428

plz dont joint in ITronic consultancy Next 2 HP Bunk, Shivaji Nagar,JC Nagar,Banglore they wil promise u placement in international call Centres and cahrege Rs4000. after training they wont care about,wheather u die or alive. plz inform ur Friends.

1 4883

Dear all pls send fic aptitude questions and answer

Tata Business Support Services TBSS,

1 4879

what is internet?

IBM, Nedbank,

10 17525

formula of sla,aht

Aegis, HGS, Intelenet,

8 47756

what is mis reports and what reports team leader has to made

Intelenet,

3 10015

I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.

2188

What is difference between call center & BPO ?

2 8685

Arrange The Letters In 4 Words forming a meaningful sentence- Y,S,S,R,O,I,F,L,U,M,E,I?

3381

If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?

IBM,

2246

why do you want to join a callcenter

PTCL,

5 10181

Un-Answered Questions { Call Centre }

How to deal with customers who deny paying for service/product?

1195

provide example where initiated and followed up on a project until its completion ?

2279

WHAT IS YOU CAREER OBJECTIVE?

2659

tell me when about a time when your common sense paid off for you?

2970

give me some examples of where you have had a non satisfied customer and how did you handle it

2365

What is the difference between the shore and off-shore outsourcing? : bpo

1247

Discuss the most stressful situation you came across in your previous job.

4148

explain 3 years gap in your employ history?

2346

wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?

2846

How do you feel about doing repetitive work?

2741

what are the major key responsibility areas for a manager in bpo...?

2885

i want to know the genral questions in interviews if any body knows pls help me

2374

what is crm?

1858

u having experience of more than 2 yeras in marketing so why u want to join bpo?

2506

Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge

1509

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