Call Centre AllOther (2477) hi i am pavan. i have completed my graduation(b.com computers) from g.pula reddy degree college. i am a fresher and i am from a middle class family from hyderabad. i need to work in bpo's and IT sectors and i am not able to choose any company. i attended an interview @ wipro bpo. i saw many people answreing to the questions in different styles and behaviour. i didnt knew whether they are doing correce or not. can u please tell me how to sit in front of the interviewr and bahave with him and i would like to know steps for applying in new companies and to face challenges in life
3 9069How will you manage your KPI's? How will you deal with a customer who calls you and starts yelling at you?
IBM,
1 6179What is the exact meaning of BPO?
Airtel, BPO, BPW, eCommerce, Flipkart, Infosys, Kankei, Tech Mahindra, Videocon,
16 75150I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?
HSBC,
2502I am interested in bpo non voice process.in HCL BPO there is a written test i.e)aptitude contains basic grammer,20 aptitude ques,basic networking ques.pls help me to clear this test.
7 35759At genpact(Techsupport) the interviewer on call asked me to start a situational conversation with a stranger requiring some help at a departmental store/railway station/mall etc...how should i do that.
1 20253
I am 36 years old with graduation. Is it possible to get job in international bpo without any experience? Previously i was into my father business and due to some reasons business got shut down.
What will you do in a situation where system shuts down and you still handling customer on the phone?
How would I sell something to some one over the phone? What is selling skill?
what's ur financial needs? how to face a furious customer? do you know how to motivate other?
topic-what is retail ,politics in india,childhood,
How the analysis of departed customer help your organization?
n rounds will be there in IBM voice based non-tech support?
why do u want to switch
wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?
Arrange The Letters In 4 Words forming a meaningful sentence- Y,S,S,R,O,I,F,L,U,M,E,I?
Tell something about today's climate?
Why you want to change the job line (i.e. Secretary to Back-ed-process
Where have you worked before? : bpo
wata is all about qm intigration
1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?