1. Categories >> Call Centre
  2. Suggest New Category


Call Centre Interview Questions
Questions Answers Views Company eMail

hi i am pavan. i have completed my graduation(b.com computers) from g.pula reddy degree college. i am a fresher and i am from a middle class family from hyderabad. i need to work in bpo's and IT sectors and i am not able to choose any company. i attended an interview @ wipro bpo. i saw many people answreing to the questions in different styles and behaviour. i didnt knew whether they are doing correce or not. can u please tell me how to sit in front of the interviewr and bahave with him and i would like to know steps for applying in new companies and to face challenges in life

BPO, Genpact,

3 7749

How will you manage your KPI's? How will you deal with a customer who calls you and starts yelling at you?

IBM,

1 5343

What is the difference between call center and BPO?

Infosys,

1 7841

What is the exact meaning of BPO?

Airtel, BPO, BPW, eCommerce, Flipkart, Infosys, Kankei, Tech Mahindra, Videocon,

16 69701

Discribe Banglore?

 2030

talk something about hyderabad for 5min

Brigade, Genpact, Sitel, Wipro,

1 3565

dicuss about hyderabad traffic?

 2 6011

why u left yor last job

EXL, Hapag Lloyd, HCL,

9 14408

I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?

HSBC,

2025

how to sell pen or mobile phones?

 2 8103

I want know about the bpo what is bpo

IBM,

4 8580

what is costumer service

IBM,

3 8134

why do you want to join call center

Sudha Stores, Wipro,

5 9722

I am interested in bpo non voice process.in HCL BPO there is a written test i.e)aptitude contains basic grammer,20 aptitude ques,basic networking ques.pls help me to clear this test.

BPO, DELL, HCL, HP, Serco, Sutherland, Wipro,

7 33025

At genpact(Techsupport) the interviewer on call asked me to start a situational conversation with a stranger requiring some help at a departmental store/railway station/mall etc...how should i do that.

Genpact,

1 19476

Un-Answered Questions { Call Centre }

Determine the type of bpo you wish to work? : bpo

775

tell us about a time when u failed to meet a deadline.

1923

what kind of questions based on computer may be asked in an interview in BPO's?

1971

what is the specification for the modem pin

2272

Why do you want join night Ship ?

1972




what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?

9450

What is called Team

1674

General Topic

1973

1. Rainy day ? 2. Tell me about mobile? 3. Traffic in Hyderabad? Please specify the number for which question the answer is

2065

How do you prioritize the most important things over the least one?

1483

How would your team/manager describe you?

1524

What will make you quit to work?

1528

How can we control attrition and reduce shrinkage

1808

Process conducted for mortgage process for both fresher's n experienced .

744

which type questions ask me in call centerin tatasky?

3846

For More Un-Answered { Call Centre } Questions Click Here