Answer / bhismark

Call centers are the contact center where CRM is executed by calling or recieving the call.Where else Business process outsourcing (BPO) is the practice of using a third party, contracted to perform specific, specialized processes on a company’s behalf.

HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION

0 Answers  

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WHAT WAS UR FAVOURITE PASTTIME IN UR SCHOOL TIME?

7 Answers   Convergys, Expert Serv, TCS,

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what are the new things you are going to do,when you join in a call center job

4 Answers   DELL,

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hi, I wish like to do a call center job, so please send me the all questions and answers belonging to that

2 Answers   eTelecare, Sykes Enterprises,

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As per the QA parameters, what is the feature of a good call?

2 Answers   Aegis, Ageis Technologies, IBM,

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what is insurance

0 Answers   Call Centre,

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what do you expect from a company if you get hired?

5 Answers   Brigade, ClientLogic, People Support,

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What is your greatest strength?

26 Answers   Accounting, BPO, HDFC, HP,

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i completed my MCA in the year 2008, due to recession i want to shift to the bpo field. In bpo if they ask about the question like "being a MCA post graduate student why do u want to join in bpo" what i need to answer to this question? please help me out!

2 Answers  

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tell about yourself

10 Answers   IBM, iSpace, Logix, Vodafone, Wipro,

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What is A Call Centre For You?

14 Answers   Vodafone,

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what kind of technical questions are asked for voice processing interviews in WIPRO,IBM,etc...??? (with answers plz)

2 Answers   Tesco,

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