Call Centre Interview Questions
Questions Answers Views Company eMail

what is the difference between coustomer service & satisfaction.

CitiGroup, Call Centre, Citi Bank,

8 6132

what types of question they asked in interview room please define all.

Wipro,

1 2756

what u'll do if you get stuck while you are working on some imp work on PC or How you will save you document when PC get stuck

IBM, IndiaCom,

6 4125

Given a chance to have sex with among the clients How would you proceed?

Wipro, IBM,

17 10280

wat was ur memorable day

GE,

6 4892

why you want 2 join bpo ,after completing hotel managment?

HSBC, Infosys,

1291

what do you know about bpo?

Infosys, Call Centre,

7 20361

Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.

Global Vantage,

460

what is the salary of IBM processor?

HCL, IBM, Hewitt,

550

what is the everyone human's victory.

2 2361

if your dead tomorrow, what will you do.

5 4305

WHAT IS DIFFERENT BETWEEN MOTHER ANA FATHER?

10 4909

what comes to your mind when you utter the word girl ?

Wipro, BPO,

78 29274

Narrate a story which you liked.. and why.

DELL,

634

hello sir ,mam really i don't know the function of call center, could the functions of call centre?

1 2239



Un-Answered Questions { Call Centre }

sell to me a perfume..

2791


What is your biggest achievement? Can you give me an example of ?

37


How does quality affect the business?

373


What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)

98


how do you relate with your father

398


you having experience in marketing so why i will recruit u as u r fresher in this field...

487


how did u celebrate your last birth day ?

754


What is technical voice process job in BPO? Please give answer in details. What type of work i have to do?

471


ur fav songs & y so?

507


Manage Team Members Leave What you will do when you have 4 members team and two person need leave for the marriage purpose?

374


Why you left your previous company or why you want top leave your current company.

1563


If you were given a chance to talk to the president what would you like to ask and why?

51


How can we control attrition and reduce shrinkage

64


Hey this is lucky i have finished 2 rounds of dell. i have next round ,i.e operational. i dont have any idea abt it can sum1 help me out my id is vijaya_625@yahoo.com

554


Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)

61