Call Centre Interview Questions
Questions Answers Views Company eMail

WHAT IS UR DAILY ROUTINE IN UR SCHOOL TIME?

HCL,

2141

Give me full details of about yourself

DELL, Genpact,

2672

My self Basha, i'm from Andhra.Right know i'm staying in B'lore.I can speak cannada little bit. I would like to work in a Call Center. i worked for 2 month's in a Domestic call center.I left the job because of cannada.SO i wanted to join in International call centers so that i can improve communication & i done my PUC.Plz give the names of the company who can take my....with request & waiting for the replay.

2210

I'm freshers and my qualification is PUC and i wanted to jion in a call centers....plz tell me which call center will pay me a better basic salary......waiting for the early replay

FirstSource,

2554

i want call center apptite test questions and answers also pls help me

2 6524

why do you left the job

WNS,

8 12592

what is your expectation to our company? and what is my expectation from you?

Atos Origin, Call Centre, Cognizant, CSAV, Dabur, SCII,

3 50130

what is your short term and long term goal from our company?

2 15004

Do you believe that customer is always right? and why?

5 23590

What makes you motivate?

Genpact, IBM,

7 11638

How do you offer the service to your clients?

4 6836

Describe red color to a blind person

Aegis, Convergys, Just Dial, Sitel,

42 73815

If You are blind and was born blind, how can you describe red color?!

IBM, Intellect Quotient Logic,

20 20344

what would u do, if ur gal frnd is a prostitute....

Apollo, Ocwen,

15 21836

What can you contribute to the company, knowing the basics of being a call center agent?

APC,

6 64790


Un-Answered Questions { Call Centre }

What you will do if u will become a millionaire?

1953


10. Employees tell you exactly when services will be performed

2014


why i configer to power mangemant?

2174


Hi.., am weak in Voice and Accent round.. So could u please tell me the sites to practice

1985


why you are opting BPO jobs if you having a degree of MSc?

2261






Mention the types of call center and what is the difference between them?

731


1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?

1927


you having experience in marketing so why i will recruit u as u r fresher in this field...

1861


I am Nishkam, i am trying for DELL BPO, Is there anyone who had the expiriance with them.....pls let me know how to clear their interview session? how much phases they have?

2658


Do you know the procedures which should be followed while talking to a customer?

794


how did you calibrate your new year

1480


How would you handle negative feedback from angry clients?

738


Sell me this house without a roof

1038


1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.

1934


sorry ******* u have been rejected as vacancy is full? then u ask for ur resume dan he/she says dat i keep it wid me if deris some vacancy i will let u know ?

2029