How do you offer the service to your clients?
Answers were Sorted based on User's Feedback
Answer / raju
initially v have to greet the customer by saying "good
morning how may i help you" and then listening properly to
the customer query and by providing him proper resolution .
providing 100% customer service.
Is This Answer Correct ? | 7 Yes | 0 No |
Answer / rajjab ali
initially v have to greet the customer by saying "good
morning how may i help you" and then listening properly to
the customer query and by providing him proper resolution .
providing 100% customer service.
Is This Answer Correct ? | 1 Yes | 1 No |
Answer / anna
to nkow abt their needs and than give than perfect or final
service.
Is This Answer Correct ? | 1 Yes | 2 No |
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
6 Answers Aegis, BPO, Call Centre, HCL, IBM,
Do you believe that customer is always right? and why?
what is the actual work profile of a process associate in a bpo??
memorable call
what u have done in your school days??
5 Answers HCL, Mphasis, Wipro,
Choose the easiest topic if u get an opportunity to choose urself.
tell about yourself, please do give with example .
40 Answers 247Customer, BPO, Clerical Jobs, DELL, DNS, IBM, Infosys, L&T, TCS, Wipro,
What did you do yesterday.
59 Answers Aegis, BPO, Cognizant, eCommerce, Excel, Exel, Genpact, Global Tech, Grameen Phone, HCL, HP, IBM, LiveTech, Medical Representatives, Policy Bazaar, RBS, Student, Wipro,
Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.
what do u mean by quality assurance and quality control?
WHEN THEY ASK WHY DID I CHOSEE CALL CENTRE OR WHY DO U WANT TO WORK AT CALL CENTRE
what is your good and bad qualities
2 Answers Airtel, Sysx Software,