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Call Centre Interview Questions
Questions Answers Views Company eMail

what will u do if the costumer says NO????

People Support,

7 15074

why are you left your last job?

IBM,

10 15875

Why are you trying for Inhternational call center????

Allsec Technologies, Wipro,

2 9914

How does the last interview phase goes in a Call Center? Isn't it that they will test you through Phone Simulation?..Can u give an example, on how to do that or answer that call?

Convergys,

2557

Who is your role model?

Genpact,

2656

plz tell me ur daily routine

Convergys, Genpact, HC, HCL, IBM, Magnum,

22 173242

what do you mean by back office job in a bpo?

Acropolis, ADP, AXA, e Serve, EXL, HCL, IBM, Tech Mahindra, WNS,

20 117309

tell about yourself?

DELL, HCL, Wipro,

4 12333

how to sell a mobile phone if the interviewer asks

DU, FirstSource, Genpact, Oppo, Raj Ratan Infosolutions, Samsung,

9 91391

why tou want to join in IBM?

IBM, NI, Zenta,

3 10678

Why do want tojoin call center?

BPO, Wipro,

9 15727

what is your opinion about call center

Wings Customer Care,

3 9042

What is ping?

CICO, e4e, HCL, Sutherland,

18 30128

How to access Internet options?(steps)

Sutherland,

12 29311

What do you know by Firewall?

Sutherland,

8 15775


Un-Answered Questions { Call Centre }

Why do you want to work in a call center?

1301


How to sell a pen in Hindi

3966


2. The physical facilities are visually appealing

2984


Why do you want to work for our company? : bpo

1191


Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)

2120


how do u demonstrate in strong situations?

2526


abdul, you have technical background but why do you want to come in BPO & for non- technical process?

2911


hi i went for a walk to hsbc(call center) and i attended to written and telephonic round and next i have to face avp round what type of questions i have to face in that round please sujjest me

4086


I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!

2202


What are your advantages as a newbie?

2109


if customer's credit has misused Rs.30000. Write a email to customer.

2884


Where have you worked before? : bpo

1167


what is the specification for the modem pin

2863


if u r gettin more pay from another company, wht will u do....? 1.u will leave us an join tht company an y

2236


Explain about bpo & how it works? : bpo

1340