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Call Centre Interview Questions
Questions Answers Views Company eMail

what will u do if the costumer says NO????

People Support,

7 12923

why are you left your last job?

IBM,

10 13102

Why are you trying for Inhternational call center????

Allsec Technologies, Wipro,

2 8823

How does the last interview phase goes in a Call Center? Isn't it that they will test you through Phone Simulation?..Can u give an example, on how to do that or answer that call?

Convergys,

2036

Who is your role model?

Genpact,

2192

plz tell me ur daily routine

Convergys, Genpact, HC, HCL, IBM, Magnum,

22 165610

what do you mean by back office job in a bpo?

Acropolis, ADP, AXA, e Serve, EXL, HCL, IBM, Tech Mahindra, WNS,

20 112143

tell about yourself?

DELL, HCL, Wipro,

4 10415

how to sell a mobile phone if the interviewer asks

DU, FirstSource, Genpact, Oppo, Raj Ratan Infosolutions, Samsung,

9 85082

why tou want to join in IBM?

IBM, NI, Zenta,

3 9512

Why do want tojoin call center?

BPO, Wipro,

9 13097

what is your opinion about call center

Wings Customer Care,

3 7628

What is ping?

CICO, e4e, HCL, Sutherland,

18 25136

How to access Internet options?(steps)

Sutherland,

12 25421

What do you know by Firewall?

Sutherland,

8 13220

Un-Answered Questions { Call Centre }

what would a proxy server do?

1796

Please outline and describe your current targets and KPIs How do you ensure you achieve these?

1806

How do you feel about doing repetitive work?

2230

please send me international call centres question and ans. on my mail id(1980faisal.faisal@gmail.com) Thanks

2091

what expectations do you have by own skills?

2096




What is the difference between the bpo and call center?

717

What was your Service Level Agreement ( SLA) Ratio :-

1312

is it ok to say that i am doing mba as wanted to increase the weightage on my profile?

2109

all general question related bpo and self

2136

Why doesn’t u go for technical one....as u r doing technical course from NIIT.

2032

which is the memorable in ur life?

2206

what is PHO and NHO in bpo industry. And after completion of all that what is the procedure for joining.

20539

What are the question being asked by HSBC???

2061

What do you know about us?

1489

How to improve the KRA and KPI and better coaching

1561

For More Un-Answered { Call Centre } Questions Click Here