Call Centre Interview Questions
Questions Answers Views Company eMail

what can you contribute in this company

BPO, Genpact, Omega,

27 567195

tell me something about your happiest moment

Allsec Technologies, Amazon, Campus Interview, Concentrix, Genpact, Google, HCL, iGate, Just Dial, Satyam,

29 220446

If you'll be given a super power what it would be? and why?

eTel, iEnergizer,

2 11340

I want to know what type of questions are set in the written test.

eTelecare,

1 5021

Is British Rule benefit to India or not(If yes or no why?)

Satyam,

5 8077

How can u handle an irated customer?

Aegis, Satyam,

13 26674

What do you mean by an inbound and outbound calling?

Beroe, Deutsche Bank, Satyam,

5 49119

How can you handle stress or pressure?

Biztruss Integrated Services, Genpact, Satyam,

19 56572

why you want to leave previous compnay?

7 11215

why do you want to join call centre job?

Call Centre, TransWorks, Wipro,

10 18486

Tell me something about call center, what do u know about call center, Y r u intersted in call center?

IBEX,

10 27264

why should i join call center

Amex, Convergys, Genpact, iEnergizer, Vcustomer,

36 39251

What did you do yesterday

Genpact,

19 57854

What are your strengths as Assistant Manager operations

5124

Tell me something about yourself?

Accounting, Fullerton, Google, Human Resources, IBM, Infosys, Logistics, ONGC,

35 79451


Un-Answered Questions { Call Centre }

Describe how you ensure that your sales targets are exceeded each month?

3799


How can you resolve the problem to customer’s satisfaction?

758


What are the job activities you have to maintain in bpo? : bpo

907


Why did you leave your last position?

739


Speak on photography ?

1944






1.Please tell me a little about your country. 2.How long have you been in the U.S.? 3.What do you remember about your education when you first started school? 4.Can you please tell me about the curriculum (classes) that you were required to take in high school? 5.How many students were in a typical class in your high school? 6.What were the classes like….was it mostly controlled by the teacher or did students work in groups and interact with one another as well as the teacher? 7.Are there differences between your school experience in your home country and the way classes are taught here? If the answer is ‘yes’, please describe the differences. 8.Do you think that high school was difficult and challenging or was it quite easy for you? 9.Did you enjoy high school? Why or why not? 10.Do you have anything else you’d like to tell me?

1496


why you are opting BPO jobs if you having a degree of MSc?

2249


What was the difficult days in your life ? please elaborate

2206


How can you get responsive customer feedback?

685


Give me an example scenario of a poor customer service and what would you do differently?

1445


What you would like to wear traditional or western ?

3124


What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?

1588


if u r gettin more pay from another company, wht will u do....? 1.u will leave us an join tht company an y

1758


I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....

1789


Give example of situation where you were able to set priorities and abide by them ?

3541