Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

What do you mean by BPO?

Call Centre, Infosys, Slash Support,

13 54139

Life in Delhi

Tech Mahindra,

4 11234

What is your favorite color? (HR asks to check thought flow & spontaneity)

HP, Stream,

7 20560

I was asked what do I prefer, inbound or outbound? What is better, to choose between the two or to say, any of which? Why?

Serco,

4 12263

What are the require qualification to join a call centre?

Sutherland,

4 19988

what is the difference between technical support and customer care in call center

Genpact, IBM,

5 34843

what do you mean by mean by call centre and the what is the differene between call centr and bpo

Sparsh,

4 13812

what is advantages and disadvantages of call centre

AOL, HyperQuality, Sietel, Sitel,

3 14800

Complete the story ? "Last night i was passing through a graveyard ..... or "Last night i was passing through a street .... complete the story.......

Convergys,

7 15372

Speak on DARK , SUCCESS , SKY

BPO,

10 20358

tell me the most memorable day of ur life and why is it so?

Accenture, Amazon, Arvato, Campus Interview, Capita, College School Exams Tests, Convergys, EXL, Genpact, Google, IBM, iEnergizer, Sitel, swiggy, TCS, Vcustomer, Wipro,

49 751289

Tell me something about ur school days?

Genpact, Home Credit, Intelenet, Quatrro, Sutherland, Vcustomer, Wipro,

33 343991

Define this room?

Concentrix, Convergys, HP, Jabong,

7 52943

Who is your role model ?

Genpact, HCL, IBM, ICICI, Nipuna,

16 78406

Tell me about ur school days?

HCL, Vcustomer,

10 65599

Un-Answered Questions { Call Centre }

How the analysis of departed customer help your organization?

1222

How can you build customer loyalty?

1255

i have experience in international call centres for 1 year and i am looking out for a job in an international call centre in siliguri before the 15-09-2011 can any1 help .....do contact me on my cell no...7890628134.....thankzzz

2491

what are some aspects of your present or most recent position that you like?

2430

Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.

1968

Bangalore traffic

1816

Discuss the most stressful situation you came across in your previous job.

4151

How do you handle constructive criticism?

2031

Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?

2374

what are the works of qualist analyst in bpo

2682

what is insurance

2386

Name the factors you need to take into consideration before conducting a survey for customer service satisfaction

1400

What are the key aspects that can help to improve your customer service?

1207

If your boss was present here, what do you think he would say about you?

2137

Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?

2431

For More Un-Answered { Call Centre } Questions Click Here