Call Centre Interview Questions
Questions Answers Views Company eMail

I would like to knw about some basic interview questions ans answers

Genpact,

790

Tell me something about ur self

EXL, DELL, Syntel, BPO, Bank of Scotland, Convergeon,

11 17449

why do you want to join call center

Vodafone, IBM, Wipro, EXL, 247Customer, JKS, Qualfon, Reliance BPO,

39 65159




somebody can help me to fin all the trasncripts for the versant tests the ones DELL make in the phone pleasi i need help!!!

Accenture, WNS, Google, DELL, Sutherland, Wipro, TelePerformance,

21 32887

what r the different interview rounds in nipuna bpo plase any body answer me

1 3532

What is the mejor think future in the industry.

Hewitt,

1 3043

Why do you want to work here If hered If you take if How you benifit organization

Hewitt,

2 5901

Last Saturday on 18.05.2007 I went for an interview in IBM- Daksh. They asked me why u are not trying for a job in any other firm like DELL, HP, Microsoft etc. What kind of answer one have to put for this kind of questions.

IBM,

12 14646

If one person in ur team is not working as per your requirement or satisfaction what u have to do? If the same person tell u to firstly change yourself then what kind of answer we have to put?

IBM,

6 7536


What is Your hobby

Maples, Aptroid,

11 18241

what is supernatural power.

Maples,

1 2545

what is Team Player.

HCL, Maples, AirIndia,

1 2182

what do you understand by friendship.

Maples,

11 10712

why marriage is so important. or what is marriage.

Idea, Maples,

1 2728







Un-Answered Questions { Call Centre }

please send me international call centres question and ans. on my mail id(1980faisal.faisal@gmail.com) Thanks

702


you have a stability issue hr people told me ?than what should I tell them?

480


Give me a specific example of a time when you had to conform to a policy with which you did not agree.

2062


1. Has modern looking equipment

635


what is stub zones and what thair work

709


what are the responsibilities of a quality analyst in call center

3161


9. Insists on error-free records

742


how did u celebrate your last birth day ?

875


1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.

525


i have received my call caler till now what should i do

500


What are your strengths and weaknesses? Give an example of this behaviour

179


why you feel you would be suitable for Inbound customer service consultant role in a bank ?

1067


Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.

112


I am 36 years old with graduation. Is it possible to get job in international bpo without any experience? Previously i was into my father business and due to some reasons business got shut down.

36


what is the anual report of hcl bpo

657