Call Centre Interview Questions
Questions Answers Views Company eMail

I would like to knw about some basic interview questions ans answers

Genpact,

2211

Tell me something about ur self

Bank of Scotland, BPO, Convergeon, DELL, EXL, Syntel,

11 26189

why do you want to join call center

247Customer, EXL, HGS, IBM, JKS, Qualfon, Reliance BPO, Vodafone, Wipro,

40 100435

somebody can help me to fin all the trasncripts for the versant tests the ones DELL make in the phone pleasi i need help!!!

Accenture, BPO, DELL, Google, Sutherland, TelePerformance, Wipro, WNS,

22 54706

what r the different interview rounds in nipuna bpo plase any body answer me

1 5460

What is the mejor think future in the industry.

Hewitt,

1 5120

Why do you want to work here If hered If you take if How you benifit organization

Hewitt,

2 8928

Last Saturday on 18.05.2007 I went for an interview in IBM- Daksh. They asked me why u are not trying for a job in any other firm like DELL, HP, Microsoft etc. What kind of answer one have to put for this kind of questions.

IBM,

12 22320

If one person in ur team is not working as per your requirement or satisfaction what u have to do? If the same person tell u to firstly change yourself then what kind of answer we have to put?

IBM,

6 12054


What is Your hobby

Aptroid, Maples,

11 33781

what is supernatural power.

Maples,

1 4740

what is Team Player.

AirIndia, HCL, Maples,

1 4606

what do you understand by friendship.

Maples,

11 19678

why marriage is so important. or what is marriage.

Idea, Maples,

1 5130


Un-Answered Questions { Call Centre }

Are you a good team player?

1891


name useful online tools that can be used for better customer service

738


What is the difference between inbound and outbound?

746


What is iso:9000 in outsourcing? : bpo

898


What is voice process

2400






Are you able to work with multiple phone lines?

799


Give me an example scenario of a poor customer service and what would you do differently?

1454


why you think you are suitable for the position of computerOperator?

2349


Why do you want to work in a call center?

764


What is erlang call centre staffing formula

2143


What will be your approach to improve customer service?

757


please mail me the questions which are asked at the time of interviews in the call center

2217


Please outline and describe your current targets and KPIs How do you ensure you achieve these?

1804


who is ur favourite actress &why

1921


tell us about a time when u failed to meet a deadline.

1909