HI, I am applying for a position of a team manager and the
company I have an interview scheduled for is looking for a
good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few
samples of what kind of questions I can expect? Thanks in
i have experience in international call centres for 1 year and
i am looking out for a job in an international call centre in
siliguri before the 15-09-2011 can any1 help .....do contact
me on my cell no...7890628134.....thankzzz
Hello sir/mam i
on 11th july and
handler said u r
& we call u
after 10 to 15
days but sir
today is 31st
aug. . I am not
so please help
me..my number is
how to give your interoduction ,what are the necessayr thing
which about we talk .
ur fav songs & y so?
First round was HR round. The questions asked were:
Tell me about yourself?
Where were u born and brought up?
I'l give u a sentence like a "walk in the park" or "walk in
the vegetable market". Now frame a short story around it.
Next was aptitude round, where 1 logical question such as "A
works not in mangalore, not in mysore. B works in Mysore and
not in mangalore, not in bangalore. C works in Mangalore.
Then where does A work?"
The rest were simple english questions and a passage was
given and some questions asked from it.
Next was technical round. The questions asked were:
What is an IP address?
What are the different types of networks(A,B,C,D,E)
Can u tell me the address range of A,B,C,D,E networks?
Why do we use these different networks?
What is static Ip address?
What is Dynamic IP address?
How do we find out the IP address from your computer?
What is the use of DNS?
Next was OPS round. The questions asked were:
Tell me more about yourself.
What are ur expectations from the job?
Describe success in terms of job?
What is ur ideal job?
Are u comfortable to work in night shifts?
Sometimes a person younger to u might be in a better
position. Are u comfortable taking directions from him?
What is ur expected salary?
If the software sector booms, Would u change ur job?
is computer knowledge is must to work for bpos????????//
In call centre which types of calls we receive? answer in
I want to know in brief - What is a Disiplineary Action
Policy (DAP) and Carective Action Policy (CAP) the both
terms used in call center ?
what are the personel characterstics and qualities that you
would bring to this position that would be paticularly
helpful in fulfilling the responsibilities of this position?
What is your idea of an ideal company?
If your boss was present here, what do you think he would
say about you?
FAVOURITE PASTTIME BET.PRE-BOARD AND BOARD?
what expectations do you have by own skills?
Are you willing to work for long hours, if the project
demands that from you?
What are your planning in next role?
i am willing to join a bpo firm as a customer care
executive.what will be my future after i join a bpo.please
answer my question.thank you