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Call Centre Interview Questions
Questions Answers Views Company eMail

how did you celebrated ur last birthday?

Amazon, Amex, Aon Hewitt, Cap Gemini, Concentrix, Convergys, CSD Bangladesh, DELL, EXL, Genpact, HCL, Mindlance, Tech Mahindra, Wipro,

37 595659

how to start a topic and to end it with full confidence, because most of the time i get nerves to speak

 4 15540

hi sir i am ranjit kumar and i complited b-tech in this year but i am interested in call center but the think is that wn ever i go 4 interview in this line then ist question which i faced is that u r b-tech passed student then why u looking the job in call centre? i cant answer plz gave the answer?

HP, Monster, Wipro,

3 10353

why should i hire u where u want to see yourself after5 years

Accenture, APAC, TATA,

9 25606

what do u bring to the table

 1 4864

TEL ME SOMETHING ABOUT FIDELITY ?

Fidelity, Mphasis,

3 12524

WHAT DO YOU KNOW ABOUT JP MORGAN ?

Chase, JPMorgan Chase, Northern Trust,

3 25020

Why do you choose to work in a call centre?

Accenture, ARA, ARA Call Centre, Genpact, TCS, Wipro,

18 34534

Tell me something about ur self.

SerWizSol,

10 18789

what is meant by pm round in bpos?

Reliance,

1964

How did you go about planning for a recent event/project you handled? pls answer my question asap!!!

Exxon Mobil,

1 15843

What was the outcome when you had to take a lead in an important project? please answer my question asap!!!! thank you

Convergys, Great Eastern, Medical Transcriptionists, San Miguel Corporation,

1 16775

when i gone for the interview he asked me what is call centre and i said its a booming industry and he asked at what rate is it booming

SoftTell, Sutherland,

1 4791

tell me something about your memories in your life?

Call Centre,

3 27857

hello i have explained DELL INTERVIW PATTERN IN MY ANSWER AND I STRONGLY RECOMMEND IT FOR PEOPLE WHO WANT TO GO FOR DELL (TECHNICAL AS WELL AS CUSTOMER SUPPORT)

DELL, Satyam,

2012

Un-Answered Questions { Call Centre }

How to deal with the difficult customer?

774

What are an inbound call center and an outbound call center? What is the difference between the two?

744

What is backend?

764

What was the difficult days in your life ? please elaborate

2211

why you are opting BPO jobs if you having a degree of MSc?

2253




How is AHT calculated & How will you reduce AHT

1303

What do you like about being employed in a call center?

751

I am working in pharma company from last 15 years and my age is 36 years now i want to join BPO can i join ?

1720

What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?

1329

Tell me something about chennai for 2 mins.

3127

what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?

9420

i m under graduation student in B.A Stream. what is career in Genpact..

2343

whay u r join RBS? and what do u know about this co. tell me somethng about RBS ?

4005

explain the senerio ofa bus stand or a a shopping mall as if you are a guard or dustbin!!

1855

What do you consider as your greatest weakness and strength?

1713

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