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Call Centre Interview Questions
Questions Answers Views Company eMail

What are the important things you need to take care of implementing a crm solution to your business?

1245

Why do you want to work in a call center?

1301

What would you do if the customer says that it took you long to resolve an issue?

1311

Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge

1511

How can you get responsive customer feedback?

1174

What if the customer is not happy with your answer or solution?

1539

What is backend?

1227

Why did you leave your last position?

1 1505

How the analysis of departed customer help your organization?

1222

How to deal with customers who deny paying for service/product?

1200

What is the difference between a bpo and a call center?

1260

What is near shore outsourcing?

1214

How to deal with abusive/slang using customer?

1388

What are the key attributes of a call center executive?

1228

Do you like multi-tasking or you prefer to tackle one problem at a time?

1363


Un-Answered Questions { Call Centre }

Are you willing to work for long hours, if the project demands that from you?

2517


Explain about bpo & how it works? : bpo

1341


i have big stammering problem. plz tell and suggest me, can i work in BPO or call center Sector ?

2840


Why do you want to work in a call center?

1301


Did you learn anything new recently which can be helpful to bpo’s? : bpo

1357


Give me an example scenario of a poor customer service and what would you do differently?

1985


WCT tax alos applicable on painter the total amount of work Rs.35000/- only

4138


why you want 2 join bpo ,after completing hotel managment?

3159


What all rounds do we have to face in dell(bpo)??

2037


Determine the type of bpo you wish to work? : bpo

1241


Tell me about ur college days

1555


sell to me a phone....

2198


How would I sell something to some one over the phone? What is selling skill?

3074


Describe a situation in which you inspired trust and respect in your team.

2238


why jobs been done night time

3532