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Call Centre Interview Questions
Questions Answers Views Company eMail

What are the important things you need to take care of implementing a crm solution to your business?

 730

Why do you want to work in a call center?

 773

What would you do if the customer says that it took you long to resolve an issue?

 809

Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge

 953

How can you get responsive customer feedback?

 698

What if the customer is not happy with your answer or solution?

 956

What is backend?

 770

Why did you leave your last position?

 755

How the analysis of departed customer help your organization?

 719

How to deal with customers who deny paying for service/product?

 736

What is the difference between a bpo and a call center?

 755

What is near shore outsourcing?

 727

How to deal with abusive/slang using customer?

 768

What are the key attributes of a call center executive?

 691

Do you like multi-tasking or you prefer to tackle one problem at a time?

 875

Un-Answered Questions { Call Centre }

what is the address of allahabad bank durg ?

1742

Process conducted for mortgage process for both fresher's n experienced .

740

About Child Lobour

2276

whats ur sisters daily routine?

2376

Information about charterd bank.

2240




topic-what is retail ,politics in india,childhood,

1943

Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.

1474

tell me something about data analyst

2064

Explain how to tackle the customer language barrier that exists in between?

760

WHAT IS INSURANCE? D WHY DO WE MAKE INSURANCE?

1801

what are your good qualities to be a team leader

1566

Tell me your mother daily routine

1346

HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance

1780

i want to know the genral questions in interviews if any body knows pls help me

1849

n rounds will be there in IBM voice based non-tech support?

1907

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