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Call Centre Interview Questions
Questions Answers Views Company eMail

What is good customer service and give me an example?

Cognizant, Tech Mahindra,

1746

How can you relate your previous job to this job? How can you relate your degree to this job?

Cognizant, iEnergizer,

1664

what are your good qualities to be a team leader

IBEX,

1555

What are the bad qualities a team leader shouldn't have?

IBEX,

1544

Click here for more job opening in bpo. http://www.123outsource.net/call_center_inbound_customer_care_philippines_manila.php

 1735

What all rounds do we have to face in dell(bpo)??

DELL,

1486

is maths required for getting job in call centres

LKS,

1546

Worst moment in my life

 1760

Whay did you join us to B P O

ABC, LKS, Wipro,

1 3047

How do we pronounce word Decision

Concentrix,

1 3091

Hello guys i worked in a bpo company name for 1 year in Amritsar,Punjab and then moved to mumbai where i worked 3 month xx company and 3 month in other but i m not habing that experience. my question is that what should i say if HR ask about your gap in work as i have total 8 month of gap 3 months experience will not considered o please let me know what should i say to HR if she Ask me what did uou do in 8 month after resigned from Amritsar ?

Sutherland,

1 2750

what is mac

Knoah,

1 2038

How do you get here? (About Route)

EXL,

1631

What is difference between domestic

TelePerformance,

1 2700

What are the KRA of an asst manager in Domestic outbound Callcenter

Teleone,

1990

Un-Answered Questions { Call Centre }

What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)

1842

Give me a instance when a customer appreciate your service.

2133

Can you work in shifts?

1861

why do you want to take up a job after a long break of so many years?

2093

If you have a team , Team members do not follow policy and do not give exactly achievement, what will be doing you with them ?

1084




Speak about "The impact of coffee in our daily life"

4477

Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.

1860

Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?

1665

please describe your daily routine of your mom

1721

give me some examples of where you have had a non satisfied customer and how did you handle it

1850

WHAT IS YOU CAREER OBJECTIVE?

2166

How face the Bpo interview please tell me

3069

What is the difference between the bpo and call center?

713

Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?

1452

How can you create new opportunities for customers proactive engagement?

811

For More Un-Answered { Call Centre } Questions Click Here