Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

what u have done since morning

Accenture, Aegis,

2 8956

relate ur course to data analyst job...my course is BS Management..

2446

tell me something about data analyst

HCL,

2618

hi ive done my pg in life sciences so why do u want to join BPO rather than going to research institute

Aditya Birla, Apollo, IBM,

2643

bangalore traffic for 5 mins

Aegis, DELL, HGS, Infosys, Medi Assist,

6 94245

about your school days

HomeShop18, IBM, IIT, Tech Mahindra,

3 8848

what are the responsibilities as a call centre execuitive when we talk to the customer ?

2456

what is a call centre ?

IBM, InterGlobal, NIIT, Wipro,

3 7930

explain about the validations and in your project where did u used the validations?

NIIT,

2632

what if the customer asked me some personal questions am i allowed to answer his questions?

1 5225

What changes do our country needs according to you ?

BPO, Infosys,

3 9918

What was the difficult days in your life ? please elaborate

2765

What is the best decision taken in your life ?

3 8591

How do you tackle a customer ? Explain from your experience and what have learnt from that ?

Aegis, IBM,

3180

what is the actual job at a call centre

BPO, Call Centre, DigiCall, Vodafone,

1 6310

Un-Answered Questions { Call Centre }

How good are you with computer skills? : bpo

1266

Please outline and describe your current targets and KPIs How do you ensure you achieve these?

2319

How would you teach a blind person to withdraw her credit card account on an automated teller machine?

2286

In my recent interview i was asked what did u do all these years and why are u looking for a job now.(plz help me out to ans dis question as i am a fresher and i finished my masters in 2007 but i was interested in working but my interest was to do business in fd.

2470

How do you tackle a customer ? Explain from your experience and what have learnt from that ?

3180

Why do you want to become a Quality Analysist and what will be your profile in this position?

3561

Describe the assessment room ? What did u heard or watched recently?

4009

HOW TO CONVINCE CUSTOMER IN INSURANCE BPO JOB?

4932

What is area of interest?

2472

hi....... i am a physiotherapist n i want to join bpo nif they ask me y u want 2 join bpo .sendme ur answer

2717

what are your good qualities to be a team leader

2064

Do you know the online tools for excellent customer service?

1206

Are you willing to relocate/travel?

2258

I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....

2475

what would a system restore do?technically what would it do

2465

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