what is a call centre ?
Answers were Sorted based on User's Feedback
Answer / ankur
call center as well as bpo are considered as a same industry . bpo stands business process outsourcing. in this we get the business from our client. their are normally 2 process going on first is the in-bond process and another one is the out-bond. in in-bond process we get a call from the customer regarding their query or issue and in this we solved out each and every query and in the out-bond process we make a cl to the customer regarding to selling their product and services.
| Is This Answer Correct ? | 7 Yes | 0 No |
Answer / suraj
call centre is a place where we recieve the
calls from customers to solve their queries n
problems & we make calls to customers to
sell company's product.
| Is This Answer Correct ? | 5 Yes | 0 No |
Answer / faruque
Call centre is a booming industry and it is a telephonic base
customer service, here customer makes the call centre and
customer care executive give the answers. Basically call
centre deal with the customer regarding to sim service.
| Is This Answer Correct ? | 3 Yes | 4 No |
why are u looking a job in call centre
discribe a room with 4 walls .. ?
I joined sutherland bpo on 16th september 2015 and left on 6th october 2015? Now they are asking for recovery of rs 8500. What if i don't pay the amount? I left that bpo due to work pressure. Can they take legal action against me? If i don't pay recovery amount. They did not give any salary to me, because i worked only for 20 days. And in my offer latter it is mentioned that i have to pay 1 month salary to company, if i leave the company without giving notice period of 15 days.
Why you want to change the job line (i.e. Secretary to Back-ed-process
How Much Salary are you expecting?
hey guyss plzz tel me dat ... i can speak in english but not dat much .. bt now dayz m wrk hardly 2 improve my english..soo wat i shud thnk dat ....i have best future in bpo or call center ... my frndz said dat .. call center is short time period job is it .. ???
Tell me your profile at your current job?
10 Answers Banking, Birla Cement, BPOzitions, CMS, Genpact, Muthoot Group, Precision, PropTiger, Sitel, Urooj Solutions,
What are the key attributes of a call center executive?
where u want to be in next 5 years
5 Answers FirstSource, Mphasis,
What is Mean by MNC call centre?
why i need to hire u?
Are you ambitious?
Call Centre AllOther (2477)