Hey this is lucky i have finished 2 rounds of dell. i have next round ,i.e operational. i dont have any idea abt it can sum1 help me out my id is vijaya_625@yahoo.com
1992
What are an inbound call center and an outbound call center? What is the difference between the two?
tell me yours mothers daily routine , fathers, your's
what r the advantages & disadvantages of teamleader?
what about your dedication?
where you wand to go in your weekend
How to deal with abusive/slang using customer?
Any idea relating marketing project for a b-school....
what are the works of qualist analyst in bpo
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
abdul, you have technical background but why do you want to come in BPO & for non- technical process?
Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?
What you would like to wear traditional or western ?
describe briefly your standards for success?
What are the critical attributes of a call center executive?
Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take