You reported a Bug.The developers are saying that it's not a
Bug even though it is..How you are going to prove that it's
a Bug?




Answers were Sorted based on User's Feedback



Answer / kannan.r

Tester should always keep a screenshot for proof in such
situations..

Is This Answer Correct ?    10 Yes 0 No

Answer / farzana

Ultimately the ball will remain in tester's court as he
should be able to attach screenshot along with detail
analysis of the requirement and how it can be reproduced.
Even after that dev is unable to reproduce in his
environment, then lead needs to show the bug in your own
environment. it could be possible that the bug is surfacing
in your machine because of wrong version of internet
explorer or other config issues.

Is This Answer Correct ?    4 Yes 0 No

Answer / raj

attatch the snapshot with bug

Is This Answer Correct ?    3 Yes 0 No




Answer / chandra shekhar bhattarai

Providing him a snapshot with bug.
providing him the test case ID.
providing him the user requirement specifications.
and a copy of actual and expected results of the test case.

Is This Answer Correct ?    3 Yes 0 No

Answer / arif

We will a triage meeting between a tester, test lead and
developer and development test lead with neccesasry
documents(SRS) and we finalize the bug.

Is This Answer Correct ?    2 Yes 0 No

Answer / raghava

firstly u show the snap shot of bug
and let him to see the brs and srs doc
what is expected and actual


Is This Answer Correct ?    2 Yes 0 No

Answer / dhesi

not exactly kannan,
The screen shot will be an secondary thing.. when the
developer says that it is not a bug we suppose to send the
'requirement ID', i guess its enough to identify where the
bug is if not then we can attach the 'screen shots' as the
proof of the bug.

regards,
Dhesi.

Is This Answer Correct ?    2 Yes 0 No

Answer / chandra sekhar

Here the problem is about confusion...At this time tester
should have idea about user requirements and should be able
to explain the bug analysis to the team lead/project
manager based on the requirements.

**A clear discussion will leads to conculsion.

** arguments leads to further problem's.

Is This Answer Correct ?    1 Yes 0 No

Answer / sandeep

If my bug is currect then i will show user requierment specification (URS) doccument, then i can prove my bug is currect. Because every one should follow the urs doccument.

Is This Answer Correct ?    1 Yes 0 No

Answer / mercurytsl

Hi Arif,
suppose the bug is not reproducing..

Is This Answer Correct ?    0 Yes 0 No

Post New Answer





More Manual Testing Interview Questions

Expalin about metrics Management?

1 Answers   Fidelity,


which defect matrix or what defect matrix would you look at in ascertain the quality of product? And give some explanation about defect matrix. Its urgent.

1 Answers  


Metrics for Evaluating Application System Testing?

1 Answers   Crea,


5. What do you like about each of the Web sites?

0 Answers  


What are the Techniques to be followed while writing the Test Cases?

5 Answers   EDS,






What a manual tester should know about web servers?what he tests in servers?

3 Answers   Mind Tree,


what is meant by defect bash?

4 Answers   CSC,


If I am testing Login Window,there are 2 buttons i.e Ok & Cancel.I will go for checking functionality of Cancel button. I want to know that Would it be one of test case?.I have to write it in test case document or not?

3 Answers  


How do we find Pass and Fail percentage of Test Cases in Real Time. Anybody can explain it in Detail..Thanks is advance....

2 Answers   Symphony,


Explain pilot testing.

2 Answers  


which testing method is used to check the software in abnormal condition? option 1 Stress testing Option 2 Security testing Option 3 Recovery testing Option 4 Beta testing

3 Answers  


what is the format of traceability matrix u prepared in ur company?

3 Answers  






Categories