What do you mean by BPO?
- 13 Answers
- 45654 Views
- Call Centre, Infosys, Slash Support, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / ubaid_hunk
bussiness processing outsourcing.............
basically its the missing link between customer and company
ie to satisfy the customer on his querries and product
knowledge...........
| Is This Answer Correct ? | 131 Yes | 11 No |
Answer / heartbeat19786
BPO is Business Process Outsourcing. Client Outsource the
work to us to implement technology solutions so we can
facilitate the process which plays role of magnet to pull
the business to them. In a way we facilitate their Business
Process by giving technical or software solutions tailor
made for the process. It’s not at all a sales Process. As I
said they provide technical or functional services to
client to implement their Process flow....like automation,
enhancements etc. So we help them to run their business. We
don't provide processes. That they define. We give
solutions to implement such process. If we are into
consultancy then we provide both. We study their business
and suggest a process flow and we give them implementation
of such processes. Normal Bop Doesn’t defines process
generally. Call centre is voice based BPOs. They are mostly
into Support or customer enquiries, complaints Section.
They help in back office work. They don't provide any
implementation of the system. Their job is to gather the
data and statistics and pass it to concerned departments so
that they can take actions upon it
| Is This Answer Correct ? | 90 Yes | 19 No |
Answer / smita patra
BPO stands for Business Process Outsourcing. Major
corporations in the US and Europe are outsourcing their back
office operations to India to save costs. e.g. employee
payroll, data entry, voice calling for back end activities
etc. Although these jobs usually are not directly
IT-related, their data-based orientation often means that
they require IT departmental support to be successfully
outsourced.
| Is This Answer Correct ? | 35 Yes | 8 No |
Answer / hidayath
bpo is nothing but business process outsoursing.
it has 3 parts
inbound outbound and data processing
inbound we will receive a call from customers and we will
try to solve a problems.
outbound we will make a call to a customer and we will try
to sell a product like banking insurance and etc.
| Is This Answer Correct ? | 33 Yes | 10 No |
Answer / prasad
BPO is Business Process Outsourcing. Client Outsource the
work to us to implement technology solutions so we can
facilitate the process which plays role of magnet to pull
the business to them. In a way we facilitate their Business
Process by giving technical or software solutions tailor
made for the process. It’s not at all a sales Process. As I
said they provide technical or functional services to
client to implement their Process flow....like automation,
enhancements etc. So we help them to run their business. We
don't provide processes. That they define. We give
solutions to implement such process. If we are into
consultancy then we provide both. We study their business
and suggest a process flow and we give them implementation
of such processes. Normal Bop Doesn’t defines process
generally. Call centre is voice based BPOs. They are mostly
into Support or customer enquiries, complaints Section.
They help in back office work. They don't provide any
implementation of the system. Their job is to gather the
data and statistics and pass it to concerned departments so
that they can take actions upon it.this all about BPO'S...
THANK YOU.........
| Is This Answer Correct ? | 13 Yes | 3 No |
Answer / 29051987
Hi All,
The BPO is nothing but the business process outsourcing.
The major use of bpo is to provide a link between the
client and the customer. More specifically means, the bpo
is an broker who acts as a bridge to satisfy their needs.
| Is This Answer Correct ? | 19 Yes | 11 No |
Answer / moorthy
# 1 BPO is Business Process Outsourcing. Client Outsource the
work to us to implement technology solutions so we can
facilitate the process which plays role of magnet to pull
the business to them. In a way we facilitate their Business
Process by giving technical or software solutions tailor
made for the process. It’s not at all a sales Process. As I
said they provide technical or functional services to
client to implement their Process flow....like automation,
enhancements etc. So we help them to run their business. We
don't provide processes. That they define. We give
solutions to implement such process
| Is This Answer Correct ? | 6 Yes | 0 No |
Answer / tilak rawat
BPO is stand for business Process Outsource.BPO is the missing between customer and company, it give satisfy to the customer on his queries and product knowledge. so we can facilitate the process which play a role of magnet to pull the business to them
| Is This Answer Correct ? | 5 Yes | 0 No |
Answer / manoj kumar ram
It is an intermediate between the company.It is a centre
where we can make snd attend calls.It has two process-
INBOUND&OUTBOUND. Inbound attending incoming calls where
outbound is making outbound calls for Telemarketing.
| Is This Answer Correct ? | 13 Yes | 10 No |
What is the difference between KRA & KPI
What do you mean by quality analyst in call centres ?
30 Answers Aegis, Aircel, FirstSource, Hinduja, IBM, Intelenet Global Services, Sparsh, Tikona,
what have you done since morning?
5 Answers American Express, HCL, Steria, Wipro,
WHAT IS YOU CAREER OBJECTIVE?
Do you know anyone who works for us?
3 Answers Caterpillar, HCL, InterGraph, Nabard, Nipuna,
What is the importance of computer.
56 Answers BH, College School Exams Tests, Exel, FirstSource, Intelenet, Shri Krupa, ST, STC,
How do make one system dedicated to one user. How do to restrict the user login to the system.
Tell me about ur best friend
Share your thought about downfall of US economy.
indian independance & social equality
how did you spend your last sunday?
2 Answers DishTV, iEnergizer, Wipro,
n rounds will be there in IBM voice based non-tech support?
Call Centre AllOther 
