what is a call centre?
Answers were Sorted based on User's Feedback
Answer / mohammed meraj
it is a centralized office used for the purpose of
receiving and transmitting a large volume of requests by
telephone.
Is This Answer Correct ? | 7 Yes | 0 No |
Answer / planet iq hr services
call centre is a operating office where the inbound and out
bound telephone call are served. they are also called as
contact centres and back office centre ,,,
for more details see www.planetiq.blogpsot.com
Is This Answer Correct ? | 6 Yes | 0 No |
Answer / sunil raj
call centre is a remote customer care and service
organisation where calls are either placed or received from
the customer frm any part of the world and his queries are
answered and his issues are solved once he finishes with
one customer he will move on to other customer waiting on
the line.on an average each call last for 3to 4 mins with
about one min of after call rapup during which period the
un finished work of the call is completed calls could be
inbound or outbound.
Is This Answer Correct ? | 5 Yes | 1 No |
Answer / tapas..c.
call center is the customer's trouble solution...through
interacting communication proceses.
regarding there advertisment
product,manufacturing,networking,need,demands...thats it....
tapas c.....
Is This Answer Correct ? | 1 Yes | 1 No |
Answer / rehaan shaikh
Call centre is a centralized
offce of company where
customers of company
interact with company
regarding to their
problems or products of
the company.
Is This Answer Correct ? | 0 Yes | 0 No |
Answer / amme singh
call centre is fast growing industry which
u can prove ur self.
nd u can call nd make a call.....
2 types of call centre
1. inbound 2. outbound
Is This Answer Correct ? | 1 Yes | 4 No |
For which process u are coming... I'm bpo like convergys
Tell me about ur college days
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what are the rapidly asked questions in BPO industry?
6 Answers BPO, HCL, HOV Services, Vcustomer, Wipro,
why do u want to join a call centre...?
how to say the self introduction
24 Answers Ajuba, Call Centre, DELL, HCL, HDFC, IBM, ICICI, Just Dial, Kalyani Motors, Wipro,
tell me about ur memorable day atleast two?????
what is your edge
Can you speak upon Friendship, telephon, newspaper, cricket.
why you want 2 join bpo ,after completing hotel managment?
0 Answers Big Bazaar, HSBC, Infosys,
what is advantages and disadvantages of call centre
3 Answers AOL, HyperQuality, Sietel, Sitel,
If our call center is involved in activities that bend many laws, would you work with us?