what is a call centre?
Answers were Sorted based on User's Feedback
Answer / mohammed meraj
it is a centralized office used for the purpose of
receiving and transmitting a large volume of requests by
telephone.
| Is This Answer Correct ? | 7 Yes | 0 No |
Answer / planet iq hr services
call centre is a operating office where the inbound and out
bound telephone call are served. they are also called as
contact centres and back office centre ,,,
for more details see www.planetiq.blogpsot.com
| Is This Answer Correct ? | 6 Yes | 0 No |
Answer / sunil raj
call centre is a remote customer care and service
organisation where calls are either placed or received from
the customer frm any part of the world and his queries are
answered and his issues are solved once he finishes with
one customer he will move on to other customer waiting on
the line.on an average each call last for 3to 4 mins with
about one min of after call rapup during which period the
un finished work of the call is completed calls could be
inbound or outbound.
| Is This Answer Correct ? | 5 Yes | 1 No |
Answer / tapas..c.
call center is the customer's trouble solution...through
interacting communication proceses.
regarding there advertisment
product,manufacturing,networking,need,demands...thats it....
tapas c.....
| Is This Answer Correct ? | 1 Yes | 1 No |
Answer / rehaan shaikh
Call centre is a centralized
offce of company where
customers of company
interact with company
regarding to their
problems or products of
the company.
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / amme singh
call centre is fast growing industry which
u can prove ur self.
nd u can call nd make a call.....
2 types of call centre
1. inbound 2. outbound
| Is This Answer Correct ? | 1 Yes | 4 No |
WHAT DO YOU MEAN HONESTY?
what is ur daily routine.
Is there any difference between an Auditor and a Quality analyst?
You dont have any experience in call center field? why should i hire u?
tell me about your last movie that you see?
14 Answers Aegis, Bank Of America, Concentric Solutions, Convergys,
wot are 5 M's of management?
why should i hire u where u want to see yourself after5 years
9 Answers Accenture, APAC, TATA,
hi my name is deepak i have failed in intermediate for 3 times as well as degree also 5 times so i wud like to know whether am i eligible to do call center job plz tell me
Why do you want Join genpact ?
1.Why do you want to work here? Why did you leave your last job? Can you explain this gap in your employment history? What have you been doing for the "X" months since you were last employed? Why have you had so many jobs in such a short period of time? What have you learned from your mistakes? Give me an example of a problem you faced on the job, and tell me how you solved it. What do you consider to be your greatest strengths and weaknesses? What are your long-range career objectives, and what steps have. What was your role in your department's most recent success?
Tell me a memmorable event in ur life.
13 Answers HCL, IBM, iEnergizer,
talk about Bangalore transportation
Call Centre AllOther (2477)