Answer Posted / sunil raj
call centre is a remote customer care and service
organisation where calls are either placed or received from
the customer frm any part of the world and his queries are
answered and his issues are solved once he finishes with
one customer he will move on to other customer waiting on
the line.on an average each call last for 3to 4 mins with
about one min of after call rapup during which period the
un finished work of the call is completed calls could be
inbound or outbound.
| Is This Answer Correct ? | 5 Yes | 1 No |
Post New Answer View All Answers
If you had power'what you would had to do with it?
Give example of situation where you were able to set priorities and abide by them ?
Tell me about Job responsibilities
If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?
How would you describe your personality?
in wat manner we shud describe a topic,i wanna know the well mannered step by step answer,plz any one help me outa this
hey.. what do you know about HSBC??
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
tell about ur self,what do u know about call center n iam an Be graduate how i should answer
when should I apply again for the interview in GENPACT, UHG, EXL AND METLIFE BPO?
What are the disadvantage and advantage of working in a call center?
Why companies outsource? : bpo
speak about mobile communication for 4minutes(topic)
how you spend your yestarday
Can you work independently?