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Correct defination for Customer Care???
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Answer / satyajit dutta
customer care is nothing but, post sales services, placing
once slef in the other front, acknowledging the actual
desires, empathising, needs, and if not solutions at a
single go, but follwing it up till that level where it can
be.. customer being the fuel of any company needs an
excellent services to enhance or excel in its goals and
standards and business.. business runs on the word of
mouth. If one unsatified customer there whould be a loss of
many potential customer... to conclude "customer service is
that standard of the company that make it or breaks it".
Satyajit Dutta.
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Answer / vishal kaigaonkar
Customer care is nothing but to provide services to the
customer,and fulfill their queries.
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Answer / hari thoutam
Major corporations in the US and Europe are outsourcing
their back office operations to India to save costs. E.g.
employee payroll is maintained in India for their employees
worldwide. Although these jobs usually are not directly
IT-related, their data-based orientation often means that
they require IT departmental support to be successfully
outsourced.
| Is This Answer Correct ? | 2 Yes | 2 No |
Answer / priyancaaaaaaaaaa...!!!!
Customer Care is all about taking care of the customer's
asset or a service owned from us, that might be in the form
of a query or a problem faced by them... n we need to make
sure that they reap ulitimate satisfation or beneficiary
because of our service..
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Answer / munna
it mainly deals with the customer and the person who is going to deal with.
mainly deals with communicating them and satisfying them with/in correct way....
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Answer / denson
hiring a vender to take responsibility for a business
process.
| Is This Answer Correct ? | 0 Yes | 2 No |
Answer / ghulam nabi
call centre is that centre where we making calls to the
customers for sales or marketing their products. In term of
call center terminology it can be said as in bound and out
bound. This is basic meaning of any call centre.
| Is This Answer Correct ? | 0 Yes | 4 No |
HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance
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Call Centre AllOther (2477)
