Answer Posted / satyajit dutta
customer care is nothing but, post sales services, placing
once slef in the other front, acknowledging the actual
desires, empathising, needs, and if not solutions at a
single go, but follwing it up till that level where it can
be.. customer being the fuel of any company needs an
excellent services to enhance or excel in its goals and
standards and business.. business runs on the word of
mouth. If one unsatified customer there whould be a loss of
many potential customer... to conclude "customer service is
that standard of the company that make it or breaks it".
Satyajit Dutta.
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What according to you is a job like at a call center?
u having experience of more than 2 yeras in marketing so why u want to join bpo?
How do you measure good customer service?
1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?
I would like to know the age limit for appearing interview in Sutherland.
What's the difference between efficiency and productivity?
What is your experience in Client Management ? Types of Client Interaction ?
which type questions ask me in call centerin tatasky?
Why do you want to be a trainer?
I have,on an average spent 2.5 years in every company that I have worked for. Only this time I am planing to move out in 6 months. I am being asked the same question in every interview, as to why I am leaving so soon. I cant tell them that I do not like the current company that I am working for. What is the best answer that I can possibly give? I am being judged for stability wihch is not true in my case
How would you handle negative feedback from angry clients?
Are you willing to relocate/travel?
Explain about bpo & how it works? : bpo
i have received my call caler till now what should i do
How do you handle an irate customer?