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During a recent team meeting, you reached a resolution to a problem that's been troubling the team for several weeks. You took responsibility for searching out the facts of this problem and uncovered the right answer to this problem. You presented the facts at the project status meeting, and everyone reached agreement on the recommended solution based on the facts you presented. This is an example of what type of conflict resolution technique?
A. Compromise
B. Smoothing
C. Confrontation
D. Forcing
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This process applies evaluation criteria to the bids and proposals received from potential vendors: A. Solicitation B. Contract Administration C. Source Selection D. Quality Assurance
What is the key activity during Contract Closeout and Administrative Closure? A. Documenting lessons learned B. Creating project archives C. Disseminating information to formalize project closure D. Documenting project closure
You are a project manager for Snow Fun, a chain of retail shops specializing in winter sports gear and clothing. You’ve been working on contract with Snow Fun and are ready to move on to your next assignment. The customer has signed off on the project, formal acceptance notices have been distributed, and project closure procedures have been performed. What type of project ending is this? A. Extinction B. Starvation C. Integration D. Addition
Your company manufactures small kitchen appliances. They are introducing a new product line of appliances in designer colors with distinctive features for kitchens in small spaces. These new products will be offered indefinitely starting with the spring catalog release. In order to determine the characteristics and features of the new product line, you will have to perform which of the following? A. Fast tracking B. Consulting with the stakeholders C. Planning the project life cycle D. Progressive elaboration
How will you measure software quality?
You are the project manager for the Late Night Smooth Jazz Club chain, with stores in 12 states. Smooth Jazz is considering opening a new club in Arizona or Nevada. You have derived the following information: Project Arizona: Payback period is 18 months, and the NPV is 250. Project Nevada: Payback period is 24 months, and the NPV is 300. Which project would you recommend to the selection committee? A. Project Arizona because the payback period is shorter than Project Nevada B. Project Nevada because the NPV is a positive number C. Project Arizona because the NPV is a negative number D. Project Nevada because the NPV is a higher number than Project Arizona's NPV
Your project sponsor has requested a cost estimate for the project you're working on. This project is similar in scope to a project you worked on last year. She would like to get the cost estimates as soon as possible. Accuracy is not her primary concern right now. She needs a ball park figure by tomorrow. You decide to use: A. Analogous estimating techniques B. Bottom-up estimating techniques C. Parametric modeling techniques D. Computerized modeling techniques
You are a project manager for Capella Systems. Your company writes custom software for accounting and financial systems for medium- to large-sized corporations. Your recent project has experienced some setbacks, and you've been forced to rework the design of one of the programs because it doesn't match the customer's requirements. Since some parts of the program have already been written, it will have to be rewritten so that it matches the design changes. This rework has increased costs, and you're beginning to notice some signs of poor morale because of the rework. Which of the following is true? A. The problems occurred because the WBS was not constructed properly. B. The quality assurance plan was carried out correctly, which is how the design problems were discovered. C. The problems occurred as a result of poor scope definition. D. The Risk Management Planning process details these kinds of risks and the responses you should put into place should they occur.
You are the project manager for a top-secret software project for an agency of the United States Government. Your mission, should you choose to accept it, is to complete the project using internal resources. The reason is because getting top secret clearances for contractors takes quite a bit of time and waiting for clearances would jeopardize the implementation date. Your programmers are 80 percent of the way through the programming and testing work when your agency appoints a new executive director. Your programmer’s are siphoned off this project to work on the executive director's hot new project. Which of the following addresses the purpose of Scope Verification in this case? A. It determines the correctness and completion of all the work B. It documents the level and degree of completion C. It determines if the project results comply with quality standards D. It documents the correctness of the work according to stakeholders' expectations
Explain the difference between Project management and IT management.
What are the Scope Planning process tools and techniques? A. Benefit/cost analysis, work breakdown structure templates, expert judgment, and supporting detail B. Product analysis, benefit/cost analysis, alternatives identification, and expert judgment C. Product analysis, work breakdown structure templates, supporting detail, and expert judgment D. Benefit/cost analysis, alternatives identification, supporting detail, and expert judgment
How do you ensure that your project is always on track?
Design Patterns 
