During a recent team meeting, you reached a resolution to a problem that's been troubling the team for several weeks. You took responsibility for searching out the facts of this problem and uncovered the right answer to this problem. You presented the facts at the project status meeting, and everyone reached agreement on the recommended solution based on the facts you presented. This is an example of what type of conflict resolution technique?
A. Compromise
B. Smoothing
C. Confrontation
D. Forcing
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Ruby is an administrative assistant with another department. Her manager has agreed to loan Ruby's services to you on a part-time basis during your current project. Ruby is putting together the cost projections you've gathered so far. You want to include these costs in the project charter. Ruby is formatting this information for you into a spreadsheet package and is printing copies. Which of the following is true? A. All of the costs, including Ruby's time, are charged to the project. B. All of the costs, Ruby is typing into the spreadsheet are project costs. Ruby's time is not directly related to the project and should not be included. C. The project costs, including Ruby's time, should be included in the project charter. D. The project costs, excluding Ruby's time, should be considered project constraints.
what is software project planning?
The VP of customer service has expressed concern over a project you're involved in. His specific concern is that if the project is implemented as planned, he’ll have to purchase additional equipment to staff his customer service center. The cost is substantial and was not taken into consideration in the project budget. The project sponsor insists that the project must go forward as originally planned or the customer will suffer. Which of the following is true? A. The VP of customer service is correct. Since the cost was not taken into account at the beginning of the project, the project should not go forward as planned. Project initiation should he revisited to examine the project plan and determine how changes can be made to accommodate customer service. B. The conflict should be resolved in favor of the customer. C. The conflict should be resolved in favor of the project sponsor. D. The conflict should be resolved in favor of the VP of customer service.
Many times software delivery is late, why? Give reason.
Information-gathering techniques used in the Risk Identification process include all of the following except: A. Brainstorming B. Delphi technique C. Interviewing D. Kaizen technique
You are refining the product description for your company's new line of ski boots. Which of the following is true? A. You are in the Initiation process of your project and know that the product description will contain more detail in this stage and that a decreasing amount of detail will be added to it as the project progresses. B. You are in the Planning process of your project and know that the product description will contain less detail in this stage and greater detail as the project progresses. C. You are in the Initiation process of your project and know that the product description should contain the most detail possible at this stage, as this is critical information for the Planning process D. You are in the Initiation process of your project and know that the product description will contain less detail in this stage and greater detail as the project progresses.
You are the project manager for Heart of Texas casual clothing company. They're introducing a new line of clothing called Black Sheep Ranch Wear. You will outsource the production of this clothing line to a vendor. The vendor has requested a SOW. All of the following are true except: A. The SOW contains a description of the new clothing line. B. As the purchaser, you are required to write the SOW. C. The SOW contains the objectives of the project. D. The vendor requires a SOW to determine if they can produce the clothing line given the very detailed specifications of this project.
Your project's primary constraint is quality. In order to make certain the project team members don't feel too pressed for time and to avoid schedule risk, you decide to use which of the following activity estimating tools? A. Expert judgment B. Quantitatively based durations C. Reserve time D. Analogous estimating
You are a project manager for Cashiers Systems. Your company produces cashiering systems and software for the retail industry. Your customer has requested a change that will change the characteristics of the cashiering system. You've described the characteristics of the cashiering system using this tool and technique of the Integrated Change Control process: A. Product description B. Product analysis C. Decomposition D. Configuration management
You are the project manager for a new website for the local zoo. You need to perform Qualitative Risk Analysis. When you've completed this process, you'll produce all of the following outputs except: A. Overall risk ranking for the project B. List of prioritized risks C. Inputs to other processes D. List of risks for additional analysis and management
What limits the options of the project team? A. Technology B. Constraints C. Deliverables D. Assumptions
You are a project manager for Fountain of Youth Spring Water bottlers. You are installing a new accounting system and have identified several problems and their causes. You decide to use which of the following to identify the variables that will have the greatest effect on project outcomes? A. Design of experiments B. Bench marking C. Benefit/cost analysis D. Flow charting
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