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The theory that 85 percent of the cost of quality is a management problem is attributed to:
A. Doming
B. Kaizen
C. Juran
D. Crosby


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More Project Management Interview Questions

You are a project manager and are in the Closing process of the project. Your customer has been presented with a formal acceptance and sign-off document. They refuse to sign, claiming the product does not meet their expectations. You know that this situation could have been prevented by doing all of the following except : A. Documenting the requirements B. Documenting the customer's refusal to sign C. Performing quality inspections during the process D. Requesting sign-off at important milestones

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You are the project manger for Xylophone Phonics. They produce children's software programs that teach basic reading and math skills. You are ready to assign project roles, responsibilities, and reporting relationships. Which project Planning process are you working on? A. Resource Planning B. Organizational Planning C. Staff Acquisition D. Human Resource Acquisition

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How will prioritize tasks in your projects?

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You are a project manager for a network cabling project for your organization. Your project team is made up of six full-time employees and three contractors. This is the first time they have all worked together. This project requires accurate information exchange at all times during the life of the project. How many lines of communication exist among the project team members? A.36 B.41 C.18 D.34

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You are the project manager for a top-secret software project for an agency of the United States Government. Your mission, should you choose to accept it, is to complete the project using internal resources. The reason is because getting top secret clearances for contractors takes quite a bit of time and waiting for clearances would jeopardize the implementation date. Your programmers are 80 percent of the way through the programming and testing work when your agency appoints a new executive director. Slowly but surely your programmers are taken off this project and reassigned to the executive director's hot new project. Which of the following type of project ending is this? A. Starvation B. Extinction C. Addition D. Integration

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Which of the following describes the Executing process? A. Project plans are put into action. B. Project performance measurements are taken and analyzed. C. Project plans are developed. D. Project plans are published.

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You are a project manager for Zippy Tees. Your selection committee has just chosen a project you recommended for implementation. Your project is to manufacture a line of miniature stuffed bears that will be attached to your company's trendy T-shirts. The bears will be wearing the same T-shirt design as the shirt they're attached to. Your project sponsor thinks you've really impressed the big boss and wants you to skip to the manufacturing process right away. What is your response? A. To agree with the project sponsor because they are your boss, and they have a lot of authority and power in the company. B. To require that a preliminary budget be established and a resource list be put together to alert other managers of the requirements of this project. This should be published and signed by the other managers who are impacted by this project. C. To require a project charter be published and signed off on by all stakeholders before proceeding. D. To require a project charter be written to include the resource needed, budget, and project manager's authority. The project manager is the only one who needs to see this document as other documents will be distributed later that contain the same detail as the charter.

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Which of the following is true regarding IRR? A. IRR assumes reinvestment at the cost of capital. B. IRR is the discount rate when NPV is greater than zero. C. IRR is a constrained optimization method. D. IRR is the discount rate when NPV is equal to zero. ?

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Your hardware vendor left you voicemail saying that a potential snowstorm in the Midwest might prevent your equipment from arriving on time. She wanted to give you a heads-up and asked that you return the call. Which of the following is true? A. This is a secondary risk, which is an output of Risk Response Planning. B. This is a contingency plan, which is an output of Risk Response Planning. C. This is a risk, which is an output of Risk Identification. D. This is a trigger, which is an output of Risk Identification.

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Describe resource planning during the estimation of software project.

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What are the five project management process groups, in order? A. Initiation, Executing, Planning, Controlling, and Closing B. Initiation, Controlling, Planning, Executing, and Closing C. Initiation, Planning, Controlling, Executing, and Closing D. Initiation, Planning, Executing, Controlling, and Closing

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You are working on a project and are in the Quality Planning process. You know that if the customer requirements are not satisfied while the product is still in the control of the organization, it may result in corrective action, rework, scrapping, and downtime. Which of the following is true regarding the cost of quality? A. Cost of quality is an output of this process, and this is an internal failure cost. B. Cost of quality is a tool and technique of this process, and this is a prevention cost. C. Cost of quality is an output of this process, and this is a prevention cost. D. Cost of quality is a tool and technique of this process, and this is an internal failure cost.

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