You are the project manager for a web development project. You hold regular project status meetings and publish status reports on a timely basis. You know that communication is one of your most important functions. As such, all of the following are true except:
A. Senders are responsible for sending clear, concise, complete messages.
B. Receivers are responsible for understanding the message.
C. Communication can be vertical or horizontal or both.
D. Effective communication techniques include making eye contact, nodding, and asking clarifying questions.
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You know that PV = 475, AC = 430, EV = 480, EAC = 40, and BAC = 525. What is VAC? A. 440 B. 390 C. 485 D. 435
You are managing a project to install a new postage software system that will automatically print labels and administer postage for certified mailings, overnight packages, and other special mailing needs. You've attempted to gain the cooperation of the business analyst working on this project and need some answers. She is elusive and tells you that this project is not her top priority. To avoid situations like this in the future, you should: A. Establish the business analyst's duties well ahead of due dates and tell her you'll be reporting on her performance to her functional manager. B. Establish the business analyst's duties well ahead of due dates and tell her you are expecting her to meet these expectations because the customer is counting on the project meeting due dates to save significant costs on their annual mailings. C. Negotiate with the business analyst's functional manager during the planning process to establish expectations and request to participate in the business analyst's annual performance review. D. Negotiate with the business analyst's functional manager during the planning process to establish expectations and inform the functional manager of the requirements of the project. Agreement from the functional manager will assure the cooperation of the business analyst.
Explain the Principals of Management
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You do not expect the types of variances that have occurred on the project to date to continue. If BAC = 300, ETC = 275, PV= 300, AC = 200, EV = 250, and CPI = 1.25, what is the EAC? A. 240 B. 250 C. 475 D. 150
What are the five project management process groups, in order? A. Initiation, Executing, Planning, Controlling, and Closing B. Initiation, Controlling, Planning, Executing, and Closing C. Initiation, Planning, Controlling, Executing, and Closing D. Initiation, Planning, Executing, Controlling, and Closing
You are a project manager for Cashiers Systems. Your company produces cashiering systems and software for the retail industry. Your customer has requested a change that will change the characteristics of the cashiering system. You've described the characteristics of the cashiering system using this tool and technique of the Integrated Change Control process: A. Product description B. Product analysis C. Decomposition D. Configuration management
What is the process in the Executing process group that determines if the project satisfies qualityćstandards, identifies lessons learned, and review quality management activities to verify the correct quality elements are being examined? A. Quality Control B. Quality Monitoring and Control C. Quality Assurance D. Scope Verification
All of the following are tools and techniques of the Quality Control process except: A. Monte Carlo Analysis B. Statistical sampling C. Pareto diagrams D. Trend analysis
You are a project manager for Laurel’s theater productions. Your new project is coming in over budget and requires a cost change through the cost change control system. The cost variance was projected using which of the following tools and techniques? A. Performance measurements B. Cost baseline measurements C. Computerized tools D. Performance reports
Ruby is an administrative assistant with another department. Her manager has agreed to loan Ruby's services to you on a part-time basis during your current project. Ruby is putting together the cost projections you've gathered so far. You want to include these costs in the project charter. Ruby is formatting this information for you into a spreadsheet package and is printing copies. Which of the following is true? A. All of the costs, including Ruby's time, are charged to the project. B. All of the costs, Ruby is typing into the spreadsheet are project costs. Ruby's time is not directly related to the project and should not be included. C. The project costs, including Ruby's time, should be included in the project charter. D. The project costs, excluding Ruby's time, should be considered project constraints.
You've reached a stale of independence where you're able to express yourself and perform at your peak level of performance. Being the best you can be is the motivator that drives you. Which of the following is true? A. This is an example of the Expectancy theory. B. You've reached self-actualization in Maslow's Hierarchy. C. This is an example of the Hygiene theory. D. You've reached the highest level of the Achievement theory.
Which of the following are tools and techniques of the Initiation process? A. Project selection methods and expert judgment B. Project selection criteria and expert judgment C. Constraints and assumptions and expert judgment D. Expert judgment and project charter
Design Patterns 
